Final eBay Suspension / Suspended Account Guide

Love the information, I tried all of this so we will see what happens. I got suspended in october and have been suspended 3 times in a row so hopefully this new info will put an end to that. THANKS!

Hey, I want to ask this. I have created a new account following your steps. HOWEVER, I was at the seller's option and was entering my Credit card information. I accidently entered my OLD BANNED number (and it was rejected).
My question is: If I enter my new credit card number in, will they know?

I've tried making new accounts 4 times since you started posting this information. I've followed your instructions to the letter AND I HAVE BEEN SUSPENDED EVERY TIME. It's not like I'm selling anything bad, I only sell packing supplies like boxes tape and bubble wrap! Any ideas?

Hi Dave,

I'm not sure what you're doing without more information, I'm guessing you're able to create a new account, but after a short while you’re getting suspended again. If you continue doing the same thing that got you suspended in the first place its hard not to become suspended again. What are the reasons eBay has suspended you these 4 times. If it’s because they say your account has been linked to another then you're missing a step, or either you've done something to alert eBay you belong to another account. If it’s because something else, let me know I'll try to figure it out.

Regards,

HI JohnzZ,

Yep they have caught you, simple reset you ip address, delete you cookies and try again with the new card.

On the address preference page can you change the delivery and payment address back to your original address (ths being the one e-bay has suspended you on). But leave your primary one to the false one?

Thank you.

Hi Dave,

Good stuff, however post account creation there is more steps to be aware of with the artificial intelligence (FADE) now running the show on Ebay. Do you have any insight on listing on High Risk areas (e.g. Automotive) where you'll get the Ebay Abuse letter real FAST. Are you listing 3 - 5 - or 7 day auctions as a newbie (

Hi, I loved your info! This will be my second go-around with an eBay suspension, and hence third account. (I did everything but the IP & cookies, the first time and made a successful buyer account. Well I got cocky and decided to try a sellers account. Immediately after listing my 50 auctions I was suspended!) The Simon site is awesome!!!! I got my visa# and tested it on a small online purchase with Amazon. Worked fine! (And I used the first and last name “Nouveau Spirit”) Before I register, following your advice, I have some questions regarding PayPal. This part confused me. I really would like to use it for shipping purposes. I could get a new bank account with minor headache but of course rather not. Can you please elaborate on the part about maintaining my existing PayPal account and not getting suspended for using it with my eBay account? If I don’t link the ebay Id to the paypal account, how do I receive payments through ebay? Does this cause undue difficulty to my buyers? My concern is that the credit card and checking account I used to register for the seller account is tied to the PayPal account. Do you think I should just go for a whole new PayPal account before I register with eBay? If your steps and advice work, there will be a donation in your future!
Thanks in advance!
Melissa in Phoenix

Hi Aspkin..
Very usefull information. I have a few comments on the IP address and email topics 1. I have had many ebay account over the years on ebay.co.uk and have had a few supsended. I've always used my own email domain to re-register though and never found it a problem. Is the linking of email adresses a new thing do you thing or are you just presuming ebay looks for accounts registered on the same domain? I work in IT and most of my coleagues have ebay accounts but when my account registered through my work email got suspended no one at work had a problem as far as i know.

2. Recently i had one account suspended and it did get 4 of my other accounts also suspended and also my girlfriends - which is not linked in any way to my account other than she logs onto ebay at my house. I presume that the link was the IP address. The strange thing is though my other 2 account are not suspended. I have one old account that is still fine. I've logged onto my suspended account and this one a few weeks ago but its still there. Is it just a matter of time?

sorry.. theres more. :o)

I had one buyer account supspeded for unpaid item strikes, which brought down my other 4 buyer account s (as mentioned above) but i managed to get this acount reinstated by getting a seller to remove a strike. My other accounts were all reainstated after i contact ebay to tell them that the account they were 'linked to' is no longer supended. The thing is I also had a seller account that was suspended before for a different reason. How do you think ebay keeps track of all this. If they are reinstating some of my accounts and blocking others then surely their IP bots must be having a nervous breakdown!

Surely ebay cant suspend all IP linked accounts? What about cyber cafes / librarys / places of work / anywhere where computers are shared..? And if i have accounts that ebay has reinstated themselves and some that are banned all on the same IP then how can ebay deal with that? do you think that ebay bans some IP linked account until one is reinstated and then that stops the bots looking for more?

Maybe i should get a job at ebay and then i can enliten us all to exactly how this all works.

I don't think you can change your email address on Paypal and don't expect Ebay not to find out. You cannot use the same Paypal account you also need to open a new Paypal account.

Appologies for the little test above but I just wrote an essay and it didn't sumit.

Firstly I must say what a great site aspkin.

Now I would like to pick your brains a bit with regards to the credit card section.
I have other credit cards not used on ebay which I would prefer to use rather than the prepaid ones, but my concern is that even though the numbers will be different my name is the same on the unused cards as the cards submitted to ebay. Are you 100% sure that the credit card number is not checked against your real name and address and the bogus name and address will work ok, as you state that 90% of the time it works…What about the other 10% ? What are the possiblities?
I just want to make sure before I go ahead a give it a try.

I would like to offer another alternative to prepaid credit card for the viewers of this site and that would be to report the one on file with ebay as lost or stolen so that you receive a new one which of couse will have a new number and will also prevent ebay from taking off the old one. Then just cut your old one up.
I have read some horrible storeys of ebay continuing to take money out of suspended accounts, it's worth a thought!

I not sure if my next question is appropriate for this site (please edit if not) but what should one do once the account has been suspended to prevent ebay from taking anything from your paypal account?

I look forward to your reply!
Telboy

Hi guys,

Sorry for the late response, I've been sick with the flu the last few days. I'm feeling better now so I'll try to answer everyone's questions.
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Nigel to tell you the truth I have no idea; I don't use eBay to buy items. I only sell on eBay, so it doesn't matter what my address is, but I've seen where eBay has been able to link accounts because of the shipping address.
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Melissa maintaining your current Paypal account is easier then you think. There are a couple steps to do this.

Fist; add the email address you used to create your eBay account to your Paypal account.

Go to your Paypal account >> Profile >> Email and select to add a new email address. Once this is done, Palpal will send a verification email to that email address for you to verify. Once verified the only thing you have to do on eBay's end is to add your paypal email address to your auctions and you're good to go. Do not select to link your eBay and Paypal accounts; this will cause your account to be suspended. It's fairly easy, don't over complicate it and you'll be okay.
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Hi Steve in regards to the email address, I've found using a widely known email address has less problems then using one from you own domain but if it's working for you, great! I believe the reason I was caught was because I used my email address within my auction description's it self and eBay was able to track it this way.

Second you're girl friend's account was suspended because she used the same IP address you used for your accounts and eBay linked the accounts together; and with you're older account if you logged into that account with the same IP address, it should have been suspended as well. That's kind of odd that it wasn’t.

Databases are handy!

And last seems you're really thinking and trying to figure out how eBay works, I'm glad. I've said this in all my eBay articles, eBay is not dumb. They wouldn't be the giant they are today if they were.
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Jonathan you're wrong, try it before you tear it down.
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Telboy, 10% of the time the credit card is not accepted by eBay until you enter a closer match to your name and address and yes that's not a bad idea about the stolen credit card, eBay will continue to take what they want from your credit card, but this is one of the reasons I suggest a prepaid credit card. They can't take what you don't have. If you don't know what I mean, research more about pre paid credit cards on Google, you'll thank me later. I like the way you think. In order for eBay not to take any funds from your Paypal account, simply remove the email address used with eBay account. Believe it or not, eBay will not charge your Paypal account you're remaining balance unless your eBay account and Paypal account's are linked together; which you do not want to do anyway because this will cause a suspension.
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Okay that's enough for today.
Hope this helps you guys.

Good luck!

hi aspkin..
Great advice!! can I pick your brain about fees on a suspended account?
I got my account suspended - I got the old 'linked to a suspended user' thing, and i had a few auctions that cost around £20 to list.. £63 listing fees in total! Im a bit miffed as nothing sold on those auctions before my suspension, but ebay want me to pay the fees. If i set up a new acconut as detailed above would you pay the fees on the old account? What might be the consequences if i don't? Just annoyed ebay did that, as if those auctions were left the run i could have easily covered the listing fees with the sales.

Hi aspkin,
Thanks for your speedy reply!
Sorry to hear you were unwell but good to know you are on the mend.

By not having your papal and ebay accounts linked, does this mean that we are unable to insert paypal prefered or paypal accepted logos into the auction listing?
What about paypal verified logos and other stuff that may help a buyers' decision in trusting you?
If so, what happens with the end of auction email and the pay now with paypal button?

I am just a little confused as to how one would get paid with paypal if the accounts are not linked, as I have always done things the legit way over the past 3 years until they suspended my 100% perfect feedback account for knowing a shill bidder.

Cheers, Telboy.

Thank you for the tips! I have the same questions as Telboy regarding paypal. I'll look forward to your answers.
Also, I have not created my eBay account yet because I can't change my IP. I use cox cable and it seems this is a common problem. The ipconfig/ renew doesn’t work. I have called Cox a couple times and they say they can't force it. My lease renews every 24 hours but it always goes back to the same IP. Would a router or wireless router disguise my ip for eBay purposes? My IP renews every time I log on. I tried leaving everything unplugged today and when I logged in it shows the lease at the time of the pc boot and expiring in 24 hours. Any additional suggestions on how to change it would be great. The only other thought I had was to buy a new cable modem. I hate to do that since mine works great and I don't have the money to spare with out my eBay sales. However, the new mac address should cause Cox to issue me a new IP address. If anyone here has suggestions regarding Cox Communications IP addresses, I really could use them!

Thanks again!
Melissa

I have read and agree on your info on my past experience I to just been suspended and losing business, I have one questions I am not to sure about maybe you can help I have got a account up and running but worried to put my bank details up in the item description and not to sure about if iam able to msg thru eBay my bank account details, as I was doing this before and they might have it on records??

Regards
Rob

Hey Melissa, why don't you try and change internet services? I believe it would work. I had SBC yahoo before, and when I unplug the modem it always give me a new ip every time. I don't think eBay tracks your mac address.

Hi Melissa,

I was wondering if you or anyone else here has tried a payed version of any of the IP Blockers available on the internet that supposedly allow you to sign in anonymously.
I tried a couple of free version ones which get you through to the home page of yahoo but once you click the sign/in link nothing happens, I think it is something to do with SSL.
If anyone has had any success in creating a new ebay account with an IP blocker your comments would be greatly appreciated.

Sorry last message should have read "they get you into the home page of ebay" NOT YAHOO!

Hi,
Thank You so much for this wonderful info and all your help!!!

I too have a few questions and would really appreciate the help??

I unlike many on here had my problems actually start with PayPal in the beginning. When I opened my very 1st PayPal acct about 3 years ago and was brand new to selling on ebay, I offered shipping Worldwide (BIG MISTAKE) and about 6 months into selling had a lady in Denmark claim to never have received the item. Well, being as no insurance was purchased and Paypal would not accept the claims receipt copy as proof of shipment thay sided with Buyer and issued her a refund. This put my acct in the negative and when they tried to pull the funds from my checking acct there was not enough to cover it and so shortly afterwards the lovely Limited Account flag was added to my acct.

Now every since it has been a complete battle with them. I sent in all the info and paid but,they never lifted the limitation and so goes the story of 2 years of opening new PayPal accts and them getting limited. Over and over and I have done the whole thing about ip and prepaid card and everything and yet they always get me!! Sometimes it take awhile and sometimes its only a few days.

So, the problem is this, I have never had problems with Ebay until recently. I have had 1 acct with them closed due to unpaid funds, otherwise I have had the same acct for 2 years. The past 6 months I have literally had to open about 7 different Ebay accts!

The reason they are giving me is that my acct is being suspended due to UNRESOLVED ISSUES WITH PAYPAL!!!!!!
So, somewhere along the way I am doing something wrong or else PayPal and Ebay have integrated their systems and are sharing info.

What I would like you to help me with is this:
I was scrolling through and realized that about 2 years ago I opened an Ebay acct for purposes of Buying and the other for Selling. This other acct has no feedback, but has been open for 2 years. I went to the library yesterday (as to be COMPLETELY sure that nothing on my computer would give me away) and I added a pre-paid cc to that acct. I am planning on NOT ACCEPTING Paypal and going to try AuctionCheckout instead.
1. Is it OK to use library computer to access your acct? Meaning No Red Flags being waved?
2. Since this acct is 2 years old, will they be less likely to look so closely at it?
3. Can they track your Ebay Toolbar I have installed on my computer?
4. I have never done listings through Ebay, I have always used like Spoonfeeder or Auctiva and used their picture service, is that OK or do I not need to use them? When I was at the library and added the cc, I also got a different Auctiva and Andale acct and got my Ebay token there (again to try and not link anything to my home computer).
5. Also, when I went to create seller acct with this older acct it only asked for cc info and not bank acct. info

I hate to ask so many questions and I would greatly appreciate any help? I would like to try and get back with Ebay and not have my acct linked with PayPal.

Thank You

I tried to change my IP address but for some reason it won't release it. I called Comcast too but they said since each IP address is assigned theres no guaranteed it will change. I did the release/renew it at least 10 times and it didn't work. Any other suggestions? I don't really want to go to a proxy server because it runs slower than the norm.

I received a new credit card from AMEX.
And they replace the old one with a new one…. but ONLY 2 of Last 5 numbers is different….

eg) the old 5 numbers of CC - 10001
eg) the new 5 numbers of CC - 00010

Do you think I can use this new CC?

Thank you again.

John,
I really don't want to change service. Cox is actually cheaper in my area then DSL because it is packaged with TV and phone services. In addition, it is lightening fast. My friend has a t1 line and I noticed almost no difference in speed. I guess I'm in a good area for cable. I have been reading on other boards that the mac address on your modem is what the company assigns the ip to. If I were to break down and buy a new modem, ideally I should get a new ip. What if I don't?

Telboy
I have not tried the paid IP blockers. From what I’ve read here and on other sites they would not be useful. It seems they are foreign, quickly shut down, and in general a big eBay flag. I’m in Arizona if I had an IP from Finland, they will surely suspend me. I am so stumped on the whole IP thing, it truly frustrates me.

Anyone else have any suggestions on cable modem Ip changes?

Thanks again!

Hi, Thank you so much for the info.
I followed the steps and I'm selling again! I have a questions, I add a new email address in my paypal account. Can I use paypal shipping feature, print shipping label?

Thanks again!

If I login payapl with my new email address and I use paypal shipping feature to print shipping label, will they caught me?

Thank you so much!

I have comcast and likely I was unable to change my IP. I have two computers and both have the same IP addresses. Which I think it means that having different modem won't work. One thing I haven't tried yet is to change my router. I've heard that everything our ip changes the router automatically turn it back into the old IP or something like that. Perhabs you can purchase a new router and try it; and if it doesn't work you can always return it.

Hi Dawson,
Seem like Aspkin is sick and unable to answer fully to everyone's question. I can try and answer some. For your question, of course you can use your new credit card. Even if one number changed then it is okay. I believe that as long as it is not exactly the same as before then it's legit. Just follow the steps and you're fine.

Hi guys,

Sorry for the late replies, I've been extremely busy with my job and unable to do anything else for the past few days. If any of you know an answer for another visitor's question, we're all ears. I was thinking of creating a forum but since I won't have the time to monitor it… this is my only option at the moment. It's not bad!

Simon if you had the option, I wouldn't pay for the eBay fees but if your credit card is on file, eBay might just take the funds. You can still fight for the fees with a chargeback, but I believe that would be you only option.
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Telboy, yes I believe that is correct, eBay needs to actually link your eBay account to your Paypal account for you to get those logos, but what's the point. People tend to trust eBay auctions based on how they look. If you have a dark, gloomy auction with misspelling and syntax errors, people won't trust you. If you want someone to trust you, make sure your auctions look professional and are bright colors indicating your not hiding anything and also give as much information as possible. Answer every question before someone asks. Ultimately people surf the internet for information; maybe it's the reason you're here. I don't know.

Also having your eBay and Paypal account's linked together only give you a couple additional features to you. I've had my eBay account suspended a couple times for this reason, and so have other people. I haven't really tried to get around this because there is no reason for it other then the 'Buy it Now' feature that requires it; other then that for me it's not worth giving eBay another way to track me down. Follow my advice on adding your email address to your paypal account and this is all you need to do to receive funds from you eBay account. Don't trust me; try it out on test auction. I'll add this to my 'to do' list and see how I can get around this linking accounts. I have a few ideas. I'll get back to you on this.
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Melissa a router will not hide your IP address; it shows it clear as day. I'm not too clear on how Cox cable works, I use Road Runner and it easily resets on demand. If you're connected to a router or hub, try to direct connect to your modem and try again; other then that I would keep bothering Cox technical support on how to change your IP address. You may also want to search Google for help changing your IP. Good luck, I know it can be a pain.
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Robert if you mean eBay email systems they have for sellers and buyers, eBay does not monitor this. You're free to use this as you will.
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Michelle,

1. Is it OK to use library computer to access your acct? Meaning No Red Flags being waved? Yes, you'll be safe for at least one eBay account. Make sure you don't log into more then on account with their computers. Their computers are most likely on a network sharing the same IP address, be mindful about that.

2. Since this acct is 2 years old, will they be less likely to look so closely at it? I'm not sure about that, I believe they treat it like any other account. EBay has been known to judge punishment for breaking rules based on your history with them. If you have been with them for a long time and have no warnings in the past, they'll probably give you a warning first before a suspension.

3. Can they track your eBay Toolbar I have installed on my computer? If that tool bar keeps track of your eBay account auctions and sales, then yes.

4. I have never done listings through eBay; I have always used like Spoonfeeder or Auctiva and used their picture service, is that OK or do I not need to use them? When I was at the library and added the cc, I also got a different Auctiva and Andale acct and got my eBay token there (again to try and not link anything to my home computer). Sounds good to me, anyone not affiliated with eBay will be okay to use with your accounts.

5. Also, when I went to create seller acct with this older acct it only asked for cc info and not bank acct. info. Maybe you entered you bank information a long time ago? Or since it’s an old account, a bank account wasn't required at that time. You could be grandfathered in with that account. It's a classic!
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Wassily, I would recommend searching Google for your specific set up. Research! Research! Research!
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Dawson, yep you can use them. As long as your credit card number has changed by at least one number, you're good to go!
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Melissa you could try a new modem, though I doubt it would help but it's a start. If it doesn't work return it?
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Sam I'm not totally sure about that, I've never used this feature with my auctions but if it has anything to do with linking your eBay account to your Paypal account, you should stay away from it. For now at least, I'm going to try a few things to get around this in a day or so.
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JohnzZ, routers will retain IP information from a specific modem until the router is reset. Try this first. Direct connect your PC to your modem, and try to reset your IP address. Follow my steps above and if this works, then it’s your router holding you back. You have to reset your router to accept the new IP address. Easy! Easy!

Aspkin,

hi,

Some good info on here so far. I was wondering does all this info only apply to auction listings?… Or can I set up buy it now & featured listings as well? Will there be any problem setting up ebay shop, using selling manager pro?

Thanks

Hello,

Wonderful information here! I have a question. My paypal acct was limited first. Then about two weeks later my ebay acct suspended. Paypal told me that my acct was limited as it was linked to another acct that unresolved issues. Does anyone have any ideas how to set up a new paypal acct before I try to set up a ebay acct? Does paypal use the same tracking information as ebay does?

heres the thing. my friend's account got suspended bc they were selling "copyrighted" stuff or whatever, about 3 weeks ago. and i was using her account to sell some other things for myself, like electronics (legal). i also have my own account, that i was also using to sell my own things. so im just wondering, my friend registered for ebay on her computer, and because i was also using it at my house, does it mean that i can't log into my own ebay account either, because somehow i'm associated with them, even though my account was registered in my house, so different IP. and also, if i can, would i still be able to use the same paypal account i've been using (which is also mine) to receive and pay for ebay items? what can i do, because i really need to get back on my ebay acocunt, but i've been avoiding it because i don't know if they're going to suspend my account also. HELP!!

oh yeah, and also i've also had to log into her suspended account a couple times in order to pay part of the ebay fees through my paypal

Ok So I have created my new sellers account! I followed your steps to the T so we will see what happens. In regards to my IP, turns out it was my router that was screwing me up. I did a hard reset (held the internal button down with a paperclip). I then unplugged it all. Plugged the modem right into the pc. Ipconfig renew & release and boom, new address. I then hooked my wireless back up and configured it to the new address. Thank you and everyone else for your tips.

Quick question and thank you so much for this info !!

Q. ) I have a credit card that has never been used in the suspended ebay account. However, it is linked to the address . Can I still use it ? As long as it is a different card / card # ?

THANK YOU !!!!!

Hi, thanks for the info! I have some questions regarding PayPal. This part very confused me. If I don't link the ebay Id to the paypal account, how do I receive payments from buyers? Does it mean my buyers cannot click the "pay" button on the invoice and pay? Does it mean I have to email my buyers about my paypal email address and let them send payment manually?

Looking forward to your reply. Thanks!

Hi Apsen ,i dont know if you got my last meassage ,i had 4 ebay ids get suspended because they were afiliated with a very old account which i owed a payment .i wish they would give the option to pay a dept.thinking about it i deleted all my cookies because prlobems with another site a few days before they suspended me.do you think ebay may have connected the dots when they put a new cookie back on my computer ,it just seems that it happed a few days after that ?
i have a couple of accounts left do you know why they were not suspende as i use the same computer to log in.Thanks

Hello again,

I do have another question. You talk a lot about not selecting to link your ebay and paypal accts together. Is there somewhere in paypal that you check or uncheck to do this? I am a little confused or is it the primary email being the same that links them. If I just choose my second email address in paypal to match my ebay acct does that mean the accts will not be linked? Thanks.

Hi Aspkin ,can you recommend a pre paid credit card to get ,there are so many types and they have hidden charges i dont know were to start.Thanks again for your great help

I have to keep it short there is alot of work to do and not enough time.

Ozy this information is good to recreate your account after you have been suspended, anything else you do after that is okay.

Lpetunia47 I'm not sure about that, I personally have 3 paypal accounts with no problem using either of them at one time. I've also never had any of my Paypal accounts suspended but I’m sure if something happens to one account they’ll all have problems because of the shared IP address between them.

Dee I'm not really sure what your problem is, can you be more specific.

Blake yes you can, you would just need to use a different address and name when entering your information for eBay. I've posted more details about this within the article.

This is for Janet and Lpetunia47, sorry I mean within eBay there is a feature to link your eBay account to your Paypal account. I've found and other users have found that when you do this, eBay is able to link your account with your past eBay accounts and suspended you. If you don't know what I'm talking about, don't worry about it. It's to do with your seller account eBay information.

Steve the best way for eBay to link your accounts together is your IP address. When logging into multiple eBay accounts using the same IP address, eBay is able to track the person logging in as the same user; thus linking the accounts together. So when something happens to one account, it will also happen to the other accounts that are linked. Hope you understand.

Steve I personally use simon.com virtual gift accounts.

Good luck guys,
Aspkin

no problem. well, i was using my ebay account AND my friend's ebay account to sell stuff on ebay. and a few weeks ago, my friend's account got suspended. and i was just wondering if i can still log in and use my account, or will ebay consider me an associate of the suspended account, even though that account was registered from a different computer (which means different IP address), and under a different name and address and credit card. but because i logged into it on MY computer also would that mean that ebay is associating my IP address with the suspended account also, so i won't be able to log into my OWN account without getting that suspended? and also, since my friend's account was suspended, i have had to log into it to pay for the ebay fees through MY OWN paypal account. so i don't know what to do. i have been avoiding logging into my ebay account because i'm not sure if they're going to suspend my account also. and if I CAN log into my account, would i still be able to use the same paypal account, considering it was associated with the suspended account also, although there were about 3 different paypal accounts linked to that suspended account. hope this makes sense. =|

I read every post u made aspkin, and got everything down. great info! I only have one question tho.

If I used a proxy as a public one, and someone else used it before me and had the same idea with ebay, and that proxy adress got baned from ebay. Wouldnt that make me banned also. Also I would more likely need to find private proxies? When you said use one ip to keep track did u mean also to play it safe with one proxy adress to not use alot and land on one bad proxy address that got banned? Reason im asking this is because alot of people use proxie's for rapidshare.

Dee if you logged into a suspended account and then into a account that is not suspended using the same IP address, eBay will think both the accounts belong to the same user and link the accounts together. Now if something happens to one account, it will also happen to the other. Change your IP address and you should be okay to log into your non suspended account without any problems.

Saul the thing about proxy IPs is they don't last long. Some will last a few weeks or even a month, and then you'll have to find a new IP. Its true sharing an IP with a suspended account will cause your account to be suspended as well, but you have a very small chance of that happening. Our group uses proxies all the time and we have yet to have any problems with them.

Good luck,

i think im screwed!!! =|

i had to log into my friends account (the suspended one) a couple weeks ago to pay for my part of the ebay fee, paid through my paypal with my credit card. then yesterday, my own account, that isn't suspended, automatically took funds out of my credit card from paypal to pay for my ebay fees, even though i thought i cancelled the automatic payment like 3 months ago. so now does that mean ebay is going to think that i'm associated with the suspended ebay account because the fees for both accounts were paid through the same credit card?? the thing is, for my friend's suspended account, there are 3 different paypal accounts linked to it because several people used it, which means that the fees were paid through several different paypal accounts through different methods. so i really don't know what ebay is going to do, because the way they assume accounts are linked is just ridiculous!!!!!! am i going to get suspended now?????

and if i do get suspended, would i be able to appeal and get it re-instated considering that i am a different user from the suspended account, and explain that my friend used to log into their account on my computer sometimes? i'm so confused!!

also, how to i change my ip address if i'm with bell sympatico high-speed (canada)?? i have 3 different computers at home sharing it wirelessly, and i have no idea where to begin?

thanks!!

also…..i have a friend who got his ebay account suspended because of unpaid strikes, and he started using his friend's ebay account to buy and sell things, and he never changed his ip address, but his friend's account never got suspended. he's been using it for a really long time now. so why didn't the other account get suspended too???

Dee,
If you bell sympatico (which is dsl), then I believe you have a log-in manager to connect to the internet..all you have to do is log out then log back in to acquire a new ip..do a google of 'what my ip' and check your ip before and after you try this to confirm…another alternative is to get a new nic card and connect your internet through that.

Hi Guys…
Wow~we~Wa~Wa..Awesome Info…Gracias!
Just wanted to ask.. Are there any legal troubles we can get into for re-opening new ebay accounts once we are suspended? I hate to ask but these huge companies scare the crap out of the little guy and wanted to know if I should just go for it and manipulate the ebay monster or bite the bullet and say adios to my ebay days for good.. Need some self-esteem guys.. anyone have any positive thoughts..

Hi again guys~

Has anyone ever had a trusted family member or friend who does not use or have interest in ebay open a new account for them? Considering it. Another issue.. If that individual opens up the account for me from a totally different computer , account info, name etc BUT I work on this new ebay account from the computer that the suspended account was associated with, will this new account that was opened from a different ip still be suspended.. ? Make sense? Gosh I hope so. .Thanks to all of you for the help.. ASPKIN whom ever you are.. You are a GEM!
Happy Holidays..

Hi Jack,

EBay has too much to deal with, and not enough information on one person to seek any legal claims. When you're giving away your SS# that's where you better play by the rules. Just keep it to a minimal and you’ll be okay.

Second if you log into an eBay account using an IP address eBay knows as a suspended users IP, then eBay will link your accounts together and suspend them. You have to change your IP address first and clean up your computer before you log into a fresh account.

Cheers!

Has anybody tried ebays customer support phone number? Via email, trying to converse with their trust/safety dept. is a nightmare because it sometimes takes days between their responses. And the live help is useless..Maybe speaking to a live person would help if you have a good case? Anyone had experience with this?

Hey, I have a quick question. Will my eBay account be detected if I register the same name from a suspended user but with a different address, credit card, bank account, and IP address? I decided to just sign up for a PO Box and get a Wifi internet access. Let me know, Thanks a bunch!

Hi Aspkin…
First let me say Thank you for helping so many people out.. I think what you are doing may sometimes feel like a thankless duty but on my behalf and I think many others.. Thank you!Thank you! For those who made an honest or stupid ebay error that lead to suspenion, this info is really priceless..

Ok..I tried to unplug my modem service etc for 10 hrs last night hoping the ip address would pick up a new one as I was told.. It did not. Should I buy a new modem, change my service provider.. I currently have timewarner. Can you assist.. I will purchase things if I need to.I have followed all your other instructions…

Dave B. I've never had anything good to say about eBay customer service. The only thing I like is there Live Support Chat system, which can help with little things.

Wassily, I would recommend changing your name around a little bit, I've used the same name in the past and everything else different, and I was okay for awhile but I don't recommend it. At least change one letter to be on the safe side.

Hi Jack, no problem, we should all be able to help each other in one way or another.

It's not your modem; it's probably your computer holding on to that IP or if you have a router that may hold on to the IP too. If you're directly connected to your modem try this: Go to Start >> Run >> type in “cmd” a black prompt screen will pop up. Type in “ipconfig /release”, without quotes; this will release you current IP address. Once this is done unplug your modem’s power source, wait a couple minutes and plug it back in. This only works if you are directly connected to your modem.

If your modem is connected to a router there’s a little more work then that. You must reset your router to accept the new IP address from the modem.

Resetting an IP address can be a real pain sometimes. If you’re still unable to change it, try calling TWC technical department for help; be sure to ask for a higher level tech person.

Regards,

Aspkin..
Everytime I ask you a question I must THANK YOU before-hand. Thank you ;-0
Anyhow.. We are on the phone with TWC and I think we will be up-grading our account to a business account that will provide the static ip address.. We will end up paying more but this is our business and we are willing to do so unless you can let me know of other options to ask them..Is this what I need?
Very sincerely yours for all eternity..
Jack

i tried disconnecting and reconnecting my internet, but it didn't change the ip address, although for some reason the one that is connected to the modem downstairs has a different ip address than my computer upstairs that is using it wirelessly. my question, by doing that cmd ip release thing, and also needing to reset my router, in what order should i do it in? do i go to iprelease first, and then reset my router? also, after doing this, does it change the ip address for the other 2 computers in my house that is using internet wirelessly? thanks

Hi jack,

You don't want to get a static IP address, this means your IP address will stay the same and you won't be able to change it. You need to keep your dynamic IP address in order to change your IP. Trust me on this. Try to direct connect to your modem and use ipconfig /release again, then unplug your modem for a couple of minutes. If you’re connecting to a router, do the same thing but reset your router to accept the new IP. There should be a reset button on the back of the router, hold it for 30 seconds and release. This hopefully helps you jack and Dee.

ipconfig /release
Unplug modem for 1-2 minutes
Reset the router
Plug back in your modem wait 2-3 minutes
Press and hold reset on the back of the router again… I have a D-Link :/
And you computer should automatically detect the new IP for you.

And yes resetting your router/modem and changing your IP will affect any computer using the router. You'll need to restart those computers or use ipconfig /release on them too.

I know it's a big pain, it was a big pain for me too until I bought a second modem from my ISP. Now I direct connect and have a modem for my router as well. It's now easy for me to reset my IP address when needed.

Good luck guys and Happy Thanksgiving!

currently i have 1 seller ebay account. It is safe to open another seller ebay account ?? And have them both link to same paypal a/c but to 2 different email addresses. eg first seller ebay account to email address A and 2nd seller ebay account to email address B. Of course the seller information such as name, address, Credit card details, telephone number are all different

Hi aspkin, its me again. Do you have any advise on how to open another Paypal a/c? when our seller ebay a/c get suspended, should we delete the suspended email address from our PAYPAL a/c ?

Hello My Dear ASPKIN!
Great News!!!
Our New IP popped up and we got it! Success!!! Now because I am super- hyper-over the top paranoid of another suspension I want to ask..
The last 3 numbers of the ip address changed.. we now have 3 new numbers… This means new IP address correct? The old one is gone and once we log onto ebay this new one will be what ebay registers… correct? I am just triple checking with you since honestly, you have been the only person witrh REAL SOLID advice and info.. You are my secret, trusted source! Is there anything else we need to do.. we are not taking any chances and opening all new info under my Fiance name…
all new paypal, ebay, address, etc Please let me know if we are good to go.. I will await your OK..
Always,
Jackie

Great information…thanks for taking the time to prepare a list of step-by-step details. A few questions…

Isn't it a little risky to associate your new email address with your old PayPal account? It seems like a central theme of your writeup is obviously doing your best to avoid any association with your previous account, so wouldn't using your existing PayPal account for eBay transactions after simply adding a new email address trigger a number of red flags?

Second, do the prepaid CCs like those available from Simon allow the addition of a name on the card? If not, how does eBay use a CC for identification if there is no name associated with the CC account?

Thanks!

MANI, yes this would be okay if you are using different IPs per eBay account. If I were you I would only focus on one eBay account at a time.

And second you don't have to delete the suspended eBay email address from Paypal. Paypal won't connect you to a suspended user in this way. You can keep your email or delete it, but you can't use it again for another eBay account.

That's good news Jack, I know it's a pain to change your IP for the first time and yes if at least one number is changed on your IP, you're good to go! Just make sure to follow my steps above to set up your new eBay account and you should be alright. To protect your eBay account in the future, make sure to change your auction listing habits to better thwart any future problems. Meaning you’ll need to find the reason and understand why eBay suspended you in the first place and try to fix the problem to make your account bullet proof. That’s another article for me! ?

Excellent questions Roger! Believe it or not, eBay and Paypal databases of information are not in sync, and this leaves a hole where we're able to dance a fine line without being caught. I've found that you can simply add your new email address to your paypal account to accept funds from eBay easily without any linking of accounts. Just make sure you don't choose the option within eBay seller tools to link your eBay account with your Paypal account, and you'll be fine. Trust me on this!

Second Yes! That's the great thing about the simon.com cards. They're gift cards in which you can name who the card goes to. They are prepaid visa gift cards which work the same as regular credit cards but they have limited funds. Check them out, they're great!

Regards,

ASPKIN>.
Can I ask something.. How do you know all this stuff? It's mind boggling that you are so genius?

Thanks for the quick reply, Aspkin.

Regarding the Simon credit cards, do you associate a name with the card, or do you (or is it even possible to) leave the field blank? Also, something I don't understand is that if it is possible to verify an account using one of these cards, what exactly is eBay actually verifying with CCs if these virtual cards with no ties will work? You also mentioned that any Visa/MC not previously used with eBay will work, but doesn't eBay ask for the name appearing on the card when it verifies the card/account?

In terms of an address, is setting up a PO Box perhaps an even preferable method of obtaining a new (and legitimate) address?

Awesome guide. It looks very helpful and promising.

My account was suspended for shill bidding on one of my auctions. What happened is my father wanted to buy what I was selling but I told him i couldn't end the auction for him. So in the last few seconds of the auction he bid and ended up winning. He had no idea this wasn't allowed. We both live in the same house, probably share the same ip address as we have a router, and a month later we both got suspended for shill bidding.

The email says its a minimum 7 day suspension, which i can then appeal. What exactly does this mean? Will I be unsusended if I ask 7 days later? Or is it more complicated than that? Should I even bother trying to appeal?

Lol Jack, it's my job, I'm an Internet Marketer and as part of my job I must find ways to expand our business, eBay being one of many ways.

Roger eBay doesn't actually verify the cards. They just make sure it has no ties with any existing eBay member or suspended user and that the card is valid. Yes eBay asks for credit card names, but when entering this information, eBay actually doesn't verify the name is correct, they do verify for the city, state and country though. Never use your same name with your address. Trust me on this.

Sure a PO Box will work, but why? Unless you're buying something they're pointless.

Nick I would try the appeal since you seem like you only buy from eBay. If you do decide to create a new account, keep your address the same, except add ‘st’ or ‘dr’ at the end of your street address. This way it will be harder for eBay to match up your address with your suspended account.

Good luck guys,

Hi Aspkin
Thanks again my friend for everything! Have another complicated question. We did not take any chances so we opened up a whole new account in paypal, e-mail, ebay, and of course the ip change.. Now this may sound super paranoid but we are. We would like to send money form another paypal account that is asscoiated with a suspended account to the brand new clean paypal account. in order to purchase items, pay fees etc. Is there any way of getting in trouble doing so.. I don't think that ebay monitors the paypal transactions like who is sending money to who and for what reason..Do you think that is over the top worrysome? Your help is appreciated..
Jack

hi, i seem to be having one problem after the next with ebay. lol. alright, well my account got suspended because i was stupid enough to lend my id and password to a friend, and then he got caught shill bidding. i should've known!! =/ …so it says that i can appeal after 7 days, so i was wondering, that if i do appeal, and granted the re-instatement, would my ip address still be associated with the suspended account of my other friend's, that i mentioned before?

i tried to change my ip address yesterday, and i dont know what happened but after i tried my internet just stopped working, and i realized after it was the router when i reseted it, something must've went wrong or something. =/ i finally got it up and running again, but i dont think my ip changed. i was also wondering, say i do change it, and then i go through the process to change it again, is there any chance that it would pick up the previous/old ip address from before again??

Hi Aspkin.

Thanks for the quick reply.

Actually I do intend to sell. Ebay shut down my account when I still have over $1100 worth of stuff I was planning to sell this holiday season to make myself some money. I have resorted to asking friends to sell for me and paying them because I know I would get shut down again if I started selling "high risk" items as Nintendo Wiis and Tickle Me Elmos as new user. If I was reinstated would ebay pay more attention and monitor my account more closely?

Say I decided to start a new account. I was thinking of using my schools library computers to do it. I did a bit of research and discovered every student on every computer gets the same ip address. I have logged into my now suspended account there and have also tried while it has been suspended. Is this a problem? Most of my close friends all use ebay and have logged in on the same computers with the same ip and they're all fine.

And one tip for everybody reading this that I discovered.

Once you make a new account never open any emails ebay sends to your old email about your old account. Apparently ebay sends tracking images in those emails. If you load the images in the email ebay can trace your ip and if you're using a new one ebay tracks it back to your old suspended account and your new account gets banned too. If you absolutely must open their emails make sure you set your email account or outlook to block images in emails so you manually load images in emails.

Hi, I've tried all of your advice more than once and it finally worked. I opened a brand new paypal account before I actually got back on ebay and not bumped off in 24 hours. I waited for about a week (I didn't buy anything during this time) and then listed some items but within hours I was suspended for "abusing ebay" with no other real explaination. Any idea on what went wrong or what I can do? I'm assuming I have to start all over again. Please help as I was previously making a living on ebay. Thanks.

Hi again Aspkin.

Sorry to ask so much, but i only have two more questions.

1. Could i just get a friend to use their computer to make a new account under their name and then just change the contact info after they make it?

2. Is it any safer to use a site like auctiva.com to sell things? I was thinking yes because its their ip that logs into ebay and posts your items to sell, not your computer's.

thanks

Jack I don't believe you'll have a problem sending money from one paypal account to another, but be aware paypal monitors IP address the same as eBay and will link your accounts together. If I were you, I would just use the same paypal account to save you trouble of becoming confirmed and verified… and setting up a new back account. You're able to use the same Paypal account fairly easily using the steps I've talked about in my guide. I've been using the same Paypal account for countless eBay accounts. Either way, you'll be okay from Paypal.

Dee, once eBay has cleared your account, any information they suspended will be unsuspended including your IP address, though if any other eBay accounts were suspended then you'll have to appeal for reinstatement as well. All you would need to tell them is that the account is not yours and that the suspended account was unsuspended.

Nick, yes eBay keeps logs of warnings and suspensions on accounts; so if you mess up again, they might not be as forgiving when it comes for reinstatement.

If you school computers are all sharing the same IP address, then you'll have a problem, but in most cases the IP address won't be shared with more then 10-20 computers on one router. I would be careful, you could have your friend’s eBay accounts linked to yours and suspended. It makes sense to me that they would be suspended as well… but from what I've seen it usually doesn’t happen. It could be that eBay follows the edu networking and other large networks to make sure this doesn’t happen, but I’m not sure.

And with the emails, I haven’t seen any connection to suspensions and opening eBay emails. The only thing is you never want to click on a link to log into your account from one of those emails. That could link your accounts. That's another reason to use different email address.

Susan abusing eBay is a generic suspension response. That means they didn't link your account with a suspended one, but they don't like either what you’re listing or how much your listing. If your listing more then 100 auctions a day, that’s a red flag and that could lead to suspension, if you have quantities greater then 5 per auctions, that’s a red flag too for new users. Listing the exact same auction that got you suspended in the first place is also a no-no. Change your auctions around, list small in the beginning, and gain eBay's trust. The longer you have an account with them, the more they trust you and they'll try to give you a chance and send you warnings before suspending you. I bet it's what you’re listing.

Nick your first question does make sense, though I'm pretty sure eBay doesn't just check at sign up wither your a suspended user or not, they have filters that look for anything suspicious, and they'll knock you down within hours. Use a fake name, it's the best bet. Second I've never actually used any third party auction listing services, but if auctiva.com list auctions from their servers and their IP's, and if your auctions don't look like your suspended auctions, it sounds good to me.

Good morning, Good afternoon, and Good night!

Aspkin,

Aspkin..
If I use the old web site design company who designed my headers listings etc.. They did not host pics.. again to design new headers down the line is this a red flag. I know they work with many ebayers selling there designs and services in auctions. Also.. If I use paypal to send money to other paypal accounts and use the IP blocker software while doing so is that full proof or linkable down the line? I am almost ready to give up on ebay before actually trying again but as long as you keep giving me the ok I just might try again..Thanks
PS.. Do yo u know anything about taxes and ebay and the IRS? Now that my friend you could write about and most likely help even more people then you did with this guide!

Jack,

If it's widely known, almost duplicated then no, this won't look suspicious to eBay.

The only way you'll have problems with Paypal is if you don't give your customers what you promise. Linking of your Paypal accounts won't matter either, and you don't need a new Paypal account, trust me on this! You can easily use your old Paypal account with no problem. My company has been using the same few Paypal accounts with many different eBay accounts for years. Even today we have eBay payments being sent to different emails on our Paypal accounts with no problem. It's not necessary for an IP blocker when dealing with your Paypal account. Even if you do use one, this could be a red flag for Paypal because they heavily monitor IP address for fraudulent access. I have users in China accessing my Paypal account for customer service reasons and I received a call the first day I setup a user account for them. They suspended my account until I could verify I authorized their access (a couple days). We do millions of dollars a year in sales. Trust me.

The only thing I have to say about taxes and eBay, and especially Paypal. Pay your taxes! Don't mess with the IRS; they will come to your house and take any and everything you owe them if you fail to pay. You don't want to mess with their money. If that’s what you mean.

Good day,

So, if I sign up for a new Ebay account with my credit card and bank account info but use a false name Ebay won't know that?

You name isn't verified by the credit card or bank info at all?

Thanks for your time

hi how can i accept payment by paypal for an item i sold on ebay ? when i add a new emaill address to my paypal account if i link it to my ebay account with my new email i added will they find out and suspend me ? if so how can i take payments by paypal if they write paying for item number ### then they will link this to my account and suspend is this right ? so i cant take payments from paypal anymore ? if i can please explain thanks chris

Hi again Aspkin..
Bad news our new account was suspended after 7 days . I will ask this.. We are selling items that numerous ebay sellers sell.. just clothes accessories etc. Now how is it that they caught us.. we used a whole other persons info and identity. My partner who did not have an ebay account. We changed everything down to the ip and blocking ip software. our old e-mail address was still receiving e-mails from our last account for customer questions via ebay. they would come like this.. ebaymember…then I would open the e-mail and respond with your item was sent etc.. Is that our error. I know you said to never open an e-mail from ebay on the suspended account. We did not log into ebay. We awnsered the questions through our e-mail but those did come from ebay. Or could it be the items…we change the auctions too.. we changed everything. What do you think happened this time?
Thanks

JAck,
I would say that was your mistake.
If I was you I wouldn't reply AT ALL to anything on the old e-mail address.

I've heard that if you open an email from Ebay, they can grab your IP address. Is this true?

Also, does anybody know anything about a site called bashar.ca that sells packages to get back on Ebay? They have a really nice website, but have not answered any of my emails. Weird.

Steve, I wouldn't buy any of them deals to get back on Ebay.
Most of them are scums, and you don't need them anyway, just follow the directions and the rules.

Also, I noticed something else that I don't think was mentioned.
When you open a new Ebay seller's account, DON'T PUT UP SHORT AUCTIONS(like,1-3 day auctions)!

I seem to get suspended everytime I do that.
Like, what was already said, start slow, get their trust.
Don't put really high dollar items up at first either.

I have sold on Ebay for years and never use PayPal because its too expensive. I always have the buyers send checks and MO's. These obviously have to be in my real name or they can't be cashed. If I'm using a fake name on Ebay, how do I tell people to send me checks in my real name?

Hey aspkin, i got another question this one is a good one. Well i know that you need 5 feedback to do buy it now for listings well thats important lol. Ive been suspended 3 times alrdy cuz i abused ebay to much with the one cent auction so i know im doing everything right. Its just that its the feedback. Well what is the fastest way to get feedback in 2 days? The first time i got banned was cause of to many one cent auctions..lol… the 2nd was because I used the same proxy addres! >,

hm didnt get it all lol, well continuation of my question

3rd time was because i ended the one cent auctions early to gain feedback… Well im wondering is it because of the one cent auctions that im putting or is it cuz im ending them early after 30 minutes to gain feedback. What if i made other listings like random ones ebook's and ended them early to gain feedback. I need feedback bad lol… And would it matter if its the same person from before who gave me feedback on the last banned account…yah…. Well what is the fastest way to gain feedback in 2 days?…. thnx in advance!

Aspkin…
So if we start over and change the ip address again.. this should work? I just feel so defeated like it's more then th IP.. does ebay perhaps have a higher level of security on their end? Something that traces old ips even when replaced with new ones? If we completely cancel our current provider with TWC and sign up for something like net zero dial up does that clear us up? We listed about 185 items in the week but they are simple clothes etc… I know you are swamped with this stuff but can you put some extra thought into my reply and help me out. Everyhting has been so appreciated… As for the bashar.com site.. went on it.. no replies.. seems like a scam so far.. PLEASE HELP.. This has really caused me such depression.. it's our livlihood…

FELLOW & FORMER EBAYERS:

ALL ROADS LEAD BACK TO THE IMPLEMENTATION OF EBAYS F.A.D.E. SOFTWARE (FRAUD AND DETECTION ENGINE). QUESTION: HOW DID THE ENGINEERS IMPLEMENT IT TO DETECT FRAUDULENT TRANSACTIONS? THEY DEVELOP A STATISTICAL MODEL BASED ON AN ACCUMULATION OF WEIGHTED DATA TO RECOGNIZE FPA INFRACTIONS. FOR EXAMPLE, JUST USING A SUSPENDED IP MAY NOT BE A PROBLEM (FOR EXAMPLE IN A PUBLIC LIBRARY), BUT A BANNED EMAIL + BANNED IP + HIGH VALUE ITEM + 3 DAY AUCTION + CLOSE ADDRESS MATCH (GET THE PICTURE). START OFF SMALL, CHANGE SIMPLE ITEMS IN YOUR NAME/ADDRESS. THIS IS A COMPUTER, NOT A HUMAN. WAIT THE FIRST 30 DAYS - FOR SMALL ITEMS THEN GO BIGGER.

Steve Or Aspkin…
Ok.. So now I have more great info now that you have shared the FADE news with me..Now does anyone know if ebay detects all the computers IPS that were ever logged into on the suspended account IE. I open my account from home, they have that ip now suspended.. I logged into that bad ip at a friends home computer a few times over a few weeks several months ago to do some work. Does ebay now track that IP and flag it? Should they also change their ip to avoid suspensions on their account or again am I going to far? I can't stress enough how this mess has hurt my families entire income and now at Christmas.. Oh my gosh.. all I want to do is curl up and cry.. I feel like a terrible mom.. Suspended for the stupidet seller error to begin with..
H~E~L~P!!!!! S~O~S!!!

ebay has agreed to reinstate my account for shill bidding. so i was wondering, is my ip clear to log in now? the thing is, i never logged into my account at any point from before and during the suspension, as my friend was using it, then notified me of the suspension, so i never actually logged on, so does ebay still know that it was associated with my ip? and also, like ive mentioned before, i logged into one of my friend's suspended account several times, to pay ebay fees and so forth, so is my ip associated with their suspended account and not my own since i never logged in during the suspension? and if i log in now, will ebay think that i'm the same person from the current suspended account of my friend's? i know this is really confusing to understand, lol. please help, cause even though MY OWN account is getting reinstated, i'm still afraid to log in because i'm afraid my ip is still linked to the suspended account, and was never associated with this one.

oh one more thing, i've used my paypal to pay for some of the ebay fees on my friend's suspended account, and then a few weeks later, apparently my paypal was still linked with MY ebay account, so it paid the fees automatically on my account, both were through the same credit card. does that mean i can't use the paypal anymore?

My understanding is when you open an email from Ebay on a suspended account, it plants a suspension cookie on your computer. Then when you log onto Ebay in your new account, it see's the suspension cookie and suspends the new account also. It only takes one screwup and your toast.

ok another question to sry…. ok I use http://www.giftcards.com really awsome and great it instantly tells you what you buy and everything really great! I recodmend this site. But what I do is I take the money out the card Fyi this is a virtual card i leave like 1 cent in it lol. Cause I want my money back. If i let ebay check it and they get denied from it since they take out a dollar and reverse would that matter? Or they just want to check it checkkk it to see if its even valid. Because im not paying for my fee's with it im using my paypal. Which reminds me just to clarify, you can still use paypal to pay the fee's but it wouldnt hurt you cause they dont link the adreses when paying for fee's correct? Because theyll see my name when I pay the fee's for my ebay. Saul blaah blah. Will I still be safe?

thnx in advance and anyone who can answer my questions.

Hi guys,

John, for the most part this is correct. Though for your address you need to keep your city and country the same to have eBay accept it. Never use your same name and street address; eBay will be able to match you up with a suspended account a lot easier and suspend you if you do.

Chris this is what you need to do: "Go to your Paypal account >> Profile >> Email and select to add a new email address. Once this is done, Paypal will send a verification email to that email address for you to verify. Once verified the only thing you have to do on eBay's end is to add your paypal email address to your auctions and you're good to go. Do not select to link your eBay and Paypal accounts via 'eBay Seller Account'; this will cause your account to be suspended. It's fairly easy, don't over complicate it and you'll be okay." This enables you to receive and accept eBay payments to your Paypal account, this is really easy and it works.

Jack I don't know if you remember reading this within any of my articles but creating a new account is the easy part, keeping it is the problem. From what you wrote, it seems the only connection you had to your other suspended eBay account was that of your email replies; this may or may not have caused it. Though eBay is able to monitor if you open an email address and what links you click on within the email address, I don't believe they're able to grab your IP address, but if I were you I wouldn't chance it and take this as a learning experience for any future accounts you create. Also what excuses did eBay give you for the suspension? If it's because they "linked your account to a suspended eBay account" then something you did caused your account to be linked to your suspended eBay account. I (my company) have stopped being suspended all together. After being suspended probably 25-30 times in the early days, we were able to fix our problem, find out why we were suspended and try again. Though I hope you don't have to go through what we had to go through just to sell on eBay, that's one of the reasons I created this guide to help other people and to help people in my business combat eBay suspensions.

I got off topic a little, depending on what reason eBay has giving you for the suspension; this will help you determine what went wrong, and how to fix it. I can't really say what went wrong until I know the reason eBay have giving you for the suspension.

I'm agreeing with John on this one, once an account of mine was suspended I stop replying to the emails just as a safety precaution, you might want to do the same.

Steve, I hardly doubt they will be able to grab a person's IP from an email address, but it's a good idea to not open theses emails with the same computer you're using with your new eBay account just in case.

Steve the only thing useful I see from bashar.ca is the 10+ Feedback eBay Account, because that takes a decent amount of time to achieve. Everything else looks like a waste of time and is over priced. EBay credit card?? 39.95 USD when you get one you're self for $20 at simon.com. The Secret eBook? Oohh! Probably all copied content from sites like mine. If they're not answering your emails that doesn't sound very user friendly… I wouldn't waste your time or money on them.

And with your Checks and MO you could try sending an email to the buyer and let them know who the make the Check/MO out to. You should try Paypal; they're actually not that expensive. EBay is more expensive then Paypal.

Saul this is a problem with new eBay users. There is no easy way to gain feedback fast besides buying small auctions, 99 cent auctions, maybe an ebook of some sort or having a friend with an eBay account help you out with buying some small auctions of yours. It’s a big pain.

Jack read Steve’s post on F.A.D.E. SOFTWARE, this totally makes sense. Opps reading the next post down seems you did. Good job. Okay second hope you don't take this the wrong way, but it's never a good idea to put all your eggs in one basket. It's easy to create a new eBay account and continue selling, but if you mess up just once… you're screwed, and you have to start over and hope for the best. You have a business, and if you only rely on medium to reach your customers you're bound to have problems. I'm sure you already know this but think of your business as a chair or a table. If you only have one leg keeping your up, what happens if you lose that leg? You need to at least have 3 legs, one for eBay, one for a personal website, which I saw you had a few days ago, and one for an entire different business or income stream. EBay especially you can't 100% rely on them. When you have the time, I would seriously think about setting up a shopping cart on your website with all your products, make it look professional and emailing all your past customers to let them know of your new medium. Once you have your website setup, it's not going anywhere, you'll be more secure.

Back to eBay, yes eBay monitors each IP logging into an account; it's a good idea to have your friend change their IP address just in case. Jack keep calm and don't give up, the moment you give up you'll lose. Steve has posted some great advice about FADE and how to keep your account, the hardest part. Just remember to start small, and take your time to gain eBay's trust.

Dee you'll be fine, I think you asked this about a week ago, lol, just log in already. Your Paypal account is fine too; eBay and Paypal are not connected in this way.

Steve you could be right, I personally never read my past suspended emails; I don't like to chance it.

Saul I would recommend to at least keep a couple dollars in your prepaid card just so eBay can verify you card is active, also yes you can pay you eBay balance from your seller account. Select to make a one time payment and you'll be okay.

Good luck!!

Aspkin,

Hi Guys! Aspkin, Dee, Steve, Chris.. The entire gang!

I know all of us have different reasons for being here but I am touched at how we are all able to help one-another… As you may see in my previos posts I am quite depressed over this..But enough with my sob stories.. I won't give up and will get this right! Question Aspkin, when you say never link the paypal ebay accounts, I enter my paypal e-mail in the seller page for customers to send payments but where is this option for linking the accounts. I want to walk through it to make sure I don't do it again.
Also..the reasons ebay suspended me again were 3 e-mails that came as follows:
FPA NOTICE: Ebay suspension: abusing ebay-user agreement listings removed.
This is also the e-mail that a bashar.com rep sent, thought you guys may be interested Aspkin.. I would trust you with my first born! These guys, not so sure…

:Greetings,
Our eBay accounts are setup via our special techniques, to immunize them against suspensions. BUT, you cannot list forbidden items, you cannot list abusively, you cannot list risky items, you cannot go against eBay's rules. So it also depends on your own use of the account.

Steve & Aspkin.. I guess when people don't know what the prob is they assume it's my computer being traced, tracked, so when I change IPS again.. They can NEVER know I was linked with the old, unless I screw it up? I hate to ask and ask but you guys all feel like my only outlet.. Anyone need any favors? Please let me know.. whatever I may do to help.. I will..
looking forward to everyones replies..Happy holidays as well..
jacklyn-jack

HI Guys.. For those interested another Bashar.com reply.. I ask the same things I ask here.. About My old Ip being linked to the new one I re-set, I asked if they new how ebay tracked it. Response from Bashar Below:

Yes they can track you via beacons, IP, MAC addresses, cookies, java, and much more, and this is why we have techniques to avoid all their tricks and we hand you our final work with a new account.

Jack, I can create a new eBay account easily and hand it off to anyone with no problems, it's keeping your account. That's the problem.

I don't have a problem keeping an account if I don't piss off my buyers. If someone doesn't get a 3 dollar item I sent and they didn't buy insurance, I don't refund. I didn't lose it, the PO did. So I get a neg FB. I got 8 negs on an account I had a YEAR ago, started a new account with the same credit card, used it for over a year, and Ebay suspended the account with the neg's, (I had not looked at in in a year), then suspended my current account for being connected to the old one. To get reinstated, I have to 'make right' all those neg's and have the people post to Ebay that I took care of it. Ebay is automatically assuming that all the neg's are my fault. To get my present account back, I did as they asked and sent a copy of my drivers licence, bank statement, and phone bill. I faxed it twice and never heard back from Ebay, of course. Why did I think I would. So thats my story.

I have another person on my wireless internet connection who has 2 Ebay accounts. When they suspended me, they suspended one of their accounts, but not the other one. Weird. When I get a new IP address, this will change the IP of the other person also. Will Ebay pick up on this and make anything out of it? I mean, they can't know its the same house, it could be an apartment building or an office, they wouldn't know.

When you say start out small with listings under your new name, whats your idea of small? How many items is it safe to list without getting Ebay attention? 10? 30? More?

I usually list 70-80 with TurboLister, but I know thats out for awhile. I know I have to change the background on my pics and how I write the listings. Any other tips?

Hi there.

This week I listed the following on the new account.. 20 items day 1, 30, 2nd day three 40 day four and so on.. until day 6.. suspended.. again I sell nothing that will be veroed, or list breaking rules.. simple clothes.. I did open the e-mail once I chnged ip's that came to the old bad e-mail.. opened it and believe that is why I was suspended.. Aspkin.. I was suspended again for abusing ebay that's all they said.. Trying again….

Just to make sure when i make another new account(for being careless). Would it matter if i bought an item from this one seller who gives automatic feedback cause ive been doing that from 3 banned accounts that received that same feedback. (easy feedback)

and…would it matter if i recieved almost da same feedback from users who gave me feedback from before when i was banned.. but im making all the listings different this time.

Hi There.. Aspkin or Steve..
Can you reccomend any other clean up issues I need to have happen on my computer to stop ebay from detecting us? Delete cookies, Change IP.. anything else you can think of? I lack in this dept so if you tell me what to do or what to get to ensure my safety.. I will get it.. I have ip blocker software just not sure how good it is..
Thanks.. Happy Sunday all!
Jacklyn

Success! Tried the ipconfig, didn't work. Left the modem unplugged overnight, now I have a new IP.

I have read on several sites now that reading any email from Ebay on a suspended account plants a suspension cookie on your computer, so DON'T DO IT! My brother says I should do a complete system recovery before I get a new account, that way everything is wiped off my hard drive. Too drastic?

He says they suspended him because I paid my Ebay fee's last summer from his PayPal account and they linked the email address to his account. Possible?

Steve.. Great news…
I am following your lead with the ip.. (3rd time should be a charm) Anyhow.. you seem to know some good info along with all of aspkins advice… Do you reccomend me doing anything else to completely clean up my system.. Delete all cookies.. system restores, anything!!! I am working my butt of to research how exactly I can create a clean slate on my computer to assure no probs.. I am aware of the ebay suspension cookies you mentioned and just want to double check..
Thanks so much
Jacklyn

Aspkin..
Should I worry that ebay can track our router ip, mac ip and regular ip?? Ahh.. what does all this stuff mean.. I am freaking out.. everytime I think I am on the right track, I read something new that worries me..
Thank you
Jacklyn

Hi there, i just have a few quick questions regarding the ip change. I have a dsl modem, and a linksys router. So basically if I disconnect from the internet and log back on, my ip address is different, when the modem is connected to my computer directly. But when it's connected to the router, it says that the ip is that standard 192.168.1.1 , and this never changes. So is this my ip address therefore, or is it just the router ip, and does it matter, will ebay still catch me even though when connected directly to my computer it's different. But normally it's connected to my router, so I'm unsure what this means. Also, once an ip address changes, and u want to change it again, is there a chance that it will go back to an old previous ip u had before?? Thank you for your time

So ive been thinking about making myself a new ebay account but im not sure how I should change my info. I realize that you should change your name and address slightly, but wont putting in different info confuse both your buyers and guys you buy things from? Wouldn't having a different address associated with ebay than paypal cause confusion for others? Exactly how much should I change? Could someone give me some tips on what i should change, and what these "slight" changes really are?

Also, say I make a new account. Would selling something like a ps3 right off the bat be a problem? From what i've read it seems to be mostly quantity of items that gets people shut down. I only have one to sell, so would selling it be a problem?

thanks

oh and one more thing, not sure if it's important or not, my internet is never disconnected, as in when i turn off and on my computer, the internet is already connected, I don't need to log in or anything. Thanks

My understanding of IP's is that when you release yours, that IP then becomes the next available one. Thats why you get it right back if you only wait a couple minutes before plugging the modem back in. When you leave it off for 12 hours, the chances are good somebody else got it. Thats why if you change it again in the future, the odds are astronomical that you will ever get the same IP again.

I have to figure this out before I get a new account. My brother and I share a wireless connection. I got kicked off Ebay because of an account I haven't used in a year and that got connected to my present account and one of my brothers accounts, which both got suspended. Now, why haven't they suspended my brothers o