I have posted two eBay suspension guides on how to create a new eBay account after being suspended; both have had great success, so this will be my final guide with all the details, strategies and facts I’ve gained about eBay suspensions.
What happens when you become suspended by eBay? You lose all your auctions; your eBay fees are immediately due; your IP address, credit card number, website URL, email address, physical address, phone number and any other information you have giving eBay will now and always be used to recognize you as a suspended user. If you try to create a new account with any of this information, you will immediately be flagged as a suspended user and the new account you created will be suspended. So your goal in creating a new eBay account is to become someone else, stealth as it were.
There are a few steps to take in order to create a new account. These steps are easy compared to the traps you don’t want to trip to keep your account active. The steps to create a new account must be followed exactly in this order without missing a step. If you miss a step, try to take a short cut, or feel you know a better way, you run the risk of eBay detecting who you are and losing your account. Remember this is the easy part.
The steps that need to be taken to create a new account after a suspension are in this order:
- Delete your browser cookies and saved passwords
- Uninstall any 3rd party eBay software i.e. Turbo Lister
- Change your IP address
- Create a new email address from Gmail or Yahoo
- Add that new email to your Paypal account
- Create a new eBay account with the Gmail or Yahoo email
- Create a seller account with a new Credit Card and Bank Info
Remember you goal is to change every aspect of your account to fool eBay into thinking you’re someone else. Any information that can be tracked back to you will link accounts and trigger a suspension. There are many ways to mess this up. I’ll try to explain the above list in more detail and show you what eBay does to link your accounts together and ultimately suspend you.
1. Delete your browser cookies and saved passwords – - The reason to delete your browser cookies and saved passwords is because eBay leaves cookies on your PC with your eBay username and password and this is used to link you to your account. If you fail to delete cookies and accidentally log into a suspended account using the same IP address for your new account, both of your accounts will be linked together and suspended. Therefore never log into suspended accounts once you’ve created a new account, you’ll run the risk of having your new account suspended.
2. Uninstall any eBay software i.e. Turbo Lister – - The reason to uninstall Turbo Lister is because just like an internet browser, this software will sometimes automatically try to log you in to eBay and link accounts. If you try to use this software after you create a new eBay account and it auto logs you in, any new eBay account you’ve created will be linked and suspended. In order to reinstall Turbo Lister and use it without any problem, you’ll need to install it in a new file directory; doing this will make sure you won’t use any previous databases or information from the previous Turbo Lister. Your CSV files are okay to use.
3. Change your IP address – - Your IP address is the easiest way eBay can track who you are and even where you are located. So changing your IP address before you create a new account should be your primary concern. Changing your IP address is fairly simple depending on how you connect to the internet. I’ve had a ton of questions on how to change IP addresses on my last two eBay Suspension guides so I’ll try to explain this a little better.
Depending on what type of ISP you have there are a few ways to change your IP address. First if you are using dial up, don’t even worry about trying to change your IP address. Every time you connect to the internet your IP address is different.
Cable modems (IPs) stay the same until you reset your modem. To change your IP address, simply unplug the power source for 30-60 seconds and plug it back in. If that doesn’t work try this: Go to Start >> Run >> type in CMD; a black prompt screen will pop up. Type in “ipconfig /release”, without quotes; this will release you current IP address. Once this is done unplug your modem’s power source, wait a couple minutes and plug it back in. This only works if you are directly connected to your modem.
If your modem is connected to a router there’s a little more work involved. You must reset your router to accept the new IP address from the modem. DSL modems are basically the same too. If you’re still unable to reset your IP address, I recommend researching your hardware setup on how to change your IP address or try calling your ISP for help.
4. Create a new email address from Gmail or Yahoo – - Once your eBay account is banned, eBay will log all your information used to create the account as suspended. If you try to create a new account with ANY of the same information you will be linked and banned. This means email address too! Do not use your own domain name for your new eBay account either. I know it helps with advertising… i.e. firstname.lastname@example.org. If I were to try to create a new eBay account with email@example.com after firstname.lastname@example.org was suspended, eBay is not dumb and will link my accounts together and I will be suspended. This is not the case with widely known email providers like Yahoo, Gmail, and Hotmail. So just make sure to use a widely known email provider for your new account and you’ll be okay.
5. Add your new email address to your Paypal account – The reason to add your newly created email address to your Paypal account is because you won’t be able to use the same email address eBay has suspended to send or accept funds from eBay. It has been logged as a suspended user’s email address, and trying to accept funds to your suspended email address will cause your new eBay account to be suspended.
In other words you’ll need to add a second email address to your Paypal account to use with your eBay account. Go to your Paypal account >> Profile >> Email and select to add a new email address. Once this is done, Paypal will send a verification email to that email address for you to verify. Once verified the only thing you have to do on eBay’s end is to add your paypal email address to your auctions and you’re good to go. Do not select to link your eBay and Paypal accounts via ‘eBay Seller Account’; this will cause your account to be suspended. It’s fairly easy, don’t overcomplicate it and you’ll be okay.
6. Create a new eBay account with the Gmail or Yahoo email – Once your cookies and saved passwords have been deleted, Turbo Lister uninstalled (you can reinstall in a different folder), your IP address has been changed and you have created a new email address. You are then ready to set up your new eBay account. Quick tip: Since you’re trying to become someone else, and using your old information will have you suspended. Don’t use your same name or street address. If your name is Marcus Miranda. Be sure to change a few letters around. You’re new name would be Mark Miranda. You can actually use any name you want. It’s your choice. Just remember to never use your same name or address. Be sure to keep your city and country the same however. You don’t want to draw unwanted attention from eBay. Trust me on this.
7. Create a seller account with a new Credit Card and Bank Info – If you’re seller, which I’m guessing 90% of the people reading this are, then you’ll want to be able to sell again. This step is tricky and requires a few more steps. For US sellers, you’ll need to verify who you are before eBay gives you the keys to a seller account.
Here are the steps!
Step One! You’re giving the choice to either submit a new credit card or debit card of yours, or establish proof of identity with their ID Verify, which I don’t recommend. So you’ll need to use a credit or debit card that has no ties to eBay in order for you to create a seller account. Fortunately you’re reading this and have my vast knowledge and expertise on your side. You don’t need to use any of your current credit cards if you don’t want to. I found that prepaid credit cards or virtual gift accounts with either Visa or MC logos work the same and are safer to use. There are several sources to obtain prepaid credit cards or virtual gift accounts. I recommend the VCC sellers in our support forum here or you can search Google for prepaid credit card or gift cards, you’ll have a lot of options for you. Any card which has a MC or Visa logo that you have not used before with eBay will work when creating the account.
Step two! Once you obtain a new credit card you’re ready to create your seller account. When entering your credit card details – your personal information should automatically be entered, your name and address. Try to use this information first when submitting your credit card, 90% of the time eBay will accept this information which should be your bogus name and address. Never use your same name or address on any eBay account; be sure you to use your same city and country for IP reasons. Once your credit card has been accepted you’ll need to enter your banking information.
Step three! Unfortunately the only way to create a seller account is to have a bank account and since 90% of the people reading this has had their bank account information black listed by eBay. Meaning if you enter your old bank account information, eBay will link your eBay accounts together and suspend you. The only way around this is to obtain a new bank account or use a virtual bank account, prepaid cards that have attached bank accounts.
Important! Frequently Asked Questions and more information on specific details you’re going to ask me!
- Do not host your own gallery images. Have either eBay host your images, where you upload your image to eBay or use a 3rd party image hosting website. Example if I host a gallery image from aspkin.com/images and was suspended; eBay will blacklist my domain for GALLERY images, not auction images. Meaning if I try to host a gallery image again from the aspkin.com/images, my eBay account will be linked and suspended. You can however host auction images from any domain including a suspended one without risk. I could successfully use images from aspkin.com in my auctions. Meaning I link directly to the images within an auction description. This has been proven over and over again. Please trust me with this. Read this again if you don’t understand, at least 100+ comments from my previous eBay suspension guides were specific to this. I hope you understand.
- The way eBay and Paypal currently work is that they do not share the same information. They work separately for the time being. That being said, you can use any name and address for your eBay account(s) without Paypal being a problem. The only thing you must worry about from paypal is your email address. Once your email address is banned from eBay, you can no longer use it to receive or send payments to eBay. Meaning you must add a new email address to your Paypal account and use this for your new eBay account. Trust me on this! *This is not the case anymore.
- If you’re having trouble changing your IP address, please contact your ISP or research your specific online connection. I can’t possibly help everyone with their specific changing IP address issues.
- EBay can not grab your IP address unless you actually log into your eBay account.
- The difference between a prepaid CC and one that you apply for and have credit with is just that. I real credit card gives you credit to use for future purchases, a prepaid card is basically the same but you have to pre pay before you use the card. I recommend using a prepaid card because they’re easier and faster to obtain then a regular credit card. You can use either-or when registering an account, the main difference is the credit card number its self. That’s what eBay really monitors. There are other benefits when using a pre-paid credit card, but I’ll let you figure that one out on your own.
- The max number of products I have found safe to upload per day is 100, with a max quantity of 3-5 each item. If you spam with thousands of auctions and 99 quantities that’s a red flag and eBay will ban you.
- When adding a new email address to your Paypal account, you do not have to make it your primary email address. All you need to do is confirm it and you’re good to go.
- Do not link you Paypal account to your eBay account. Note from Johnny be Free, If you use your new eBay account with your old paypal account you’re fine (for now) unless you link the two together to use the Paypal shipping feature.
- One time payments are your best bet to pay your eBay balance.
- Never log into old suspended accounts after creating a new account.
- Listing Description and Titles. You’ll want to change these around a little bit to make sure they’re not an exact copy of your previous auctions.
- Here are a couple websites that will describe what an IP address is and how they work. Wikipedia IP address; How stuff works.
If you’re still reading this and you actually comprehended what I have written. You should have gained knowledge on how to set up a new eBay account after you have been suspended and how to keep it for the most part.
Want to read the full and updated guide, eBay Stealth? I show you step by step in DETAIL how to create a new stealth account and how to protect your account for the long haul. I had so many questions about creating stealth accounts that I figured I would just write a full blown 50 page guide on the subject. As you can see with all the comments below, you’re not the only one with an eBay suspension problem. It’s a big issue! If you want to get back on eBay by the end of day, read eBay Stealth. Stop wasting time trying to gain bits and pieces of knowledge here and there.. your time is valuable. Read the complete stealth guide and get back to selling today.
- 23 Ways to Get Suspended By EBay! And How to Avoid It!
- Account Limitations / Suspension Reinstatement FAQ
- Best Giftcards to Use – How to Use Them and Other Options
- Invalid Phone Number Q&A
- IP Address Q&A – Proxies, AOL, VPN, Broadband – IP Tracking
- Paypal Alternatives Guide
- Pros and Cons of Becoming a eBay Powerseller
- The Feedback Question!! Is it safe to buy feedback?
- Step-by-Step Guide to a new eBay and Paypal account.
And much much more packed in over 40 pages of detailed information.
To view our latest eBay Suspension Guide go here: