Again, this comes done to how you operate.
Did you state on your web , you were away on holidays? Or where buyers left hanging. ?No receipt for a $400 pair of shoes....come on. Look don't be telling little fibs. If they are foo-foo, say so. If you have really got no receipt, surely you have a reasonable story...
What I am getting at is, instead of excuses, what are YOU doing to get the customer on side. So what if he seems reluctant to deal, YOU need to do it. Harass him. Even though it is an off ebay transaction, paypal can AND will punish you.
__________________ REAP WHAT YOU SOW. LIFE IS SO NOT FAIR. | 
