 item sent within australia, buyer said he didn't receive it after 6 weeks
it is frustrating.
we send via australia post, the maxmium delivery time on record is 10 days. now i got someone bought a christmas item on 1st dec,2009, tell me today, after 6 weeks, that he has yet to receive the item and want money back.
i think 99% is that he has got the item and still want money back, because he know we can not provide tracking, it is normal post. the thing is we do not have to refund because it is more than 45 days.
but he can still leave negative feedback. We CAN'T. because we set feedback to be automated when items are paid.
i don't know if it helps to post it here, i just think these people are criminals!
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