Search works about HALF the time. That goes for ANY message board.
If there are two universal truths all message boards share, they are:
1. people hate seing the same topics re-discussed
2. search does not WORK.
If you really want to cultivate a useful environment that is helpful to knowledge seekers, respond to their posts with....drumroll...... A LINK TO A POST THAT ANSWERS THE QUESTION. (If search works so great, prove it)
I also think it would be a good idea to create a FAQ database forum with all the "dumb questions" with respective answers that give users ONE PLACE to search. Make it a non-posting forum, just a reference encyclopedia.
Final thoughts- it's just the innernet. Who cares. |