A lot of people are getting these on new accounts.. It's usually for a reason like cookies (like when you have to clear them for security reasons) or IP not exactly matching the location (low risk), also if you have an VPN this will trigger.
At this point there's only two things you can do:
A) Call them up, they'll ask try to verify information on the account with public records.. If they can't, they'll offer an alternate method where they'll ask for ID + Utility Bill or such.
B) Account gone to waste. Forget it, move on.
If you know where to get documents for option A, it isn't so bad..
Last edited by exxomscp; 10-24-2011 at 09:11 PM.
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