Best way to get buyers to leave feedback?
Hi all. What's the best methods you have found out to get buyers to leave feedback?
I've found that only about 7% of my customers leave feedback on their own, so doing things to increase the amount of buyers that leave feedback is of utmost importance.
I recently started including a feedback request slip in every package I send out which hasn't helped very much.
Two days ago, I sent individual emails to about 30 different buyers to request feedback, and have received 1 feedback since then as a result of this. When is the best time to send a feedback request email (immediately when it's sold, a few weeks after, etc)? Sending individual feedback requests is tedious and time consuming, but it still helps, is there any way to easily have this process automated?
Do you guys know of any other good ways to increase feedback percentages?
Last edited by sacka_man; 12-05-2012 at 02:33 AM.
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