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Originally Posted by Jack  George, normally I don't mind reading up on these things, but I'm in a bit of a bind for time, so if you can help that would be appreciated. Essentially, what do I need to do/what *can* I do at this point now that an auction is over, as it relates to google checkout, or must these things be handled in the listing itself before a purchase even happens? My auction terms are clear in that there is no mention of a return policy, so it's pretty clear (or ambiguous if that's your take) that I don't have one. I also have an open door policy on questions and encourage them highly. I suppose I may be able to make this more clear in the invoice that is sent by adding a blurb about it. Anything special I should put in the google checkout invoice, or anything I need to communicate with google directly? Or is it pretty much just say *no returns* and I'll be ok? | When you login to your google checkout account in settings you need to put statements into your policy sections.
One section is for returns/refunds. Just put No returns or refunds.
Another section is for how long processing & shipping takes, etc.
Since you didn't say google checkout before the auction ended, you can try just sending the invoice and see if the buyer is ok with it all.
The invoice really doesnt have to say much besides like a one line statement of what you just sold.
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