"We want to serve you! However, our system was unable to validate your identity using the information provided. Our representatives will review your account during business hours and activate your new phone number(s) ASAP. You will receive an email confirming your activation within one business day. Please provide as much information as possible to help us validate your identity."
Happened to me too. I called them, and they activated it right away.
I dont know whats their game, but its not new. Maybe they just wanted to see my phone number on their Caller ID  | 
