The below is eBay claiming they don't know how it will be in January 2009. In other words, eBay high level execs are keeping it secret then will spring it on everyone.
The log is me in livechat: Quote:
SystemSystem
Initial Question/Comment: Completing a Transaction
5:00:50 PM SystemSystem
Thank you for contacting eBay Live Help!
5:00:50 PM SystemSystem
You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent.
5:01:11 PM SystemSystem
Roberto C. has joined this session!
5:01:11 PM SystemSystem
Connected with Roberto C.
5:01:16 PM Agent Roberto C.
Hello, thanks for waiting and welcome to eBay Live Help! My name is Roberto. How may I help you?
5:01:30 PM Customer laptopsdirectfromnigeriatoyou
eBay said that in January 2009, all checkout will be through eBay. How will that work for merchant accounts? Will I still be able to use authorize.net as my gateway? Will third party checkouts like auctiva checkout and cartmanager still work?
5:02:01 PM Agent Roberto C.
Oh okay. I'll be more than happy to help you with that.
5:02:01 PM Agent Roberto C.
Please give me a moment to check on this for you okay, I'll be with you shortly.
5:03:38 PM Agent Roberto C.
I'll have my next level of support here to check on this for you. I'll be back in a moment. Thank you.
5:08:36 PM Agent Roberto C.
I'm currently speaking to our next level of support here to check if we can still use the third party checkouts, please stay connected. Thank you.
5:09:24 PM Customer laptopsdirectfromnigeriatoyou
ok
5:13:44 PM Agent Roberto C.
I apologize for the wait, we are currently experiencing technical slowness here and it will take a while for us to pull up all our resources here. Your patience is greatly appreciated. Thank you so much.
5:20:50 PM Agent Roberto C.
Thank you so much for patiently waiting. We're having technical issues here. By the way as we have checked on this, It doesn't appear that we have any information about this yet. However, if we did do something like remove the ability for third party checkouts, we should give the members plenty of time to work around this, find alternatives or become compliant with these changes.
5:21:06 PM Agent Roberto C.
I would strongly recommend that you stay updated by checking the announcements boards starting a few months before they think these changes will begin.
5:21:42 PM Customer laptopsdirectfromnigeriatoyou
Are you still trying to find more information for me?
5:23:28 PM Customer laptopsdirectfromnigeriatoyou
??
5:23:42 PM Agent Roberto C.
Yes, as of now, we do not have any information with regards to this yet, but we'll make sure that we will going to post this information on the Announcement Boards for you guys to be updated and properly informed if we can still use other third party checkouts like auctiva and cartmanager.
5:24:29 PM Customer laptopsdirectfromnigeriatoyou
Do you know if eBay simply has not themselves decided yet?
5:25:42 PM Agent Roberto C.
Yes, that is why we do not have any postings on the Announcement boards yet, We'll let you know okay, and keep you updated about this.
5:25:50 PM Customer laptopsdirectfromnigeriatoyou
thank you
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