I still say a smalls claims court lawsuit is the way to go. I had a problem with circuit city and filled a lawsuit and within 3 days of the paperwork going through got a call from their lawyers trying to settle and see what the problem is. Companies give you the runaround until you actually do something. Small claims costs like $30 to file seems to be the smart choice. And per a lawsuit before I know you dont even have to go out to cali to sue them. Just find out who their registered agent in your state is and serve them. The whole process takes like 30mini to do.
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