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  #1  
Old 12-18-2016
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Default My Amazon was suspended immediately after adding bank account

Hi folks,

I just created a new Amazon Stealth account a week ago.
Every thing worked fine except bank account.
1. Fresh IP.
2. New EIN
3. New virtual credit card.

I tried to add my new bank account of BOA yesterday. But I added it to my amazon.ca by mistake. Then I received an email said that my account is related to account that may not be used to sell on amazon.ca.
I thought I add my bank to wrong site. then I remove my bank from amazon.ca and add it to amazon.com again.
Unfortunately I received same email said my account my account is related to account that may not be used to sell on amazon.

But it is new checking account I never used before.

Welcome any advice

Thanks a lot

Have a great holiday
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Old 12-18-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Appeal the decision and explain you've never had an account before.

Keep us updated with what they say
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Old 12-19-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Quote:
Originally Posted by elmo View Post
Appeal the decision and explain you've never had an account before.

Keep us updated with what they say
OK. I will post the result
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Old 12-19-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Quote:
I remove my bank from amazon.ca and add it to amazon.com again
When you say remove from .ca and add to .com, I'm assuming your talking about the same account, just a different AZ site you've accidentally added it to?
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Old 12-19-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Quote:
Originally Posted by Play View Post
When you say remove from .ca and add to .com, I'm assuming your talking about the same account, just a different AZ site you've accidentally added it to?
Yes,same account.
You will find three options when you add your bank account.
.ca, .com and .mexico .
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Old 12-19-2016
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Default Re: My Amazon was suspended immediately after adding bank account

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Originally Posted by JamesLee View Post
Yes,same account.
You will find three options when you add your bank account.
.ca, .com and .mexico .
What did they say on the appeal?
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Old 12-19-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Quote:
Originally Posted by elmo View Post
What did they say on the appeal?
They said that my account is related to another account that may not used on Amazon.
Due to the nature of our business, we do not provide details our investigation methods.

It seems this account could not get back.
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Old 12-20-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Quote:
Originally Posted by JamesLee View Post
They said that my account is related to another account that may not used on Amazon.
Due to the nature of our business, we do not provide details our investigation methods.

It seems this account could not get back.
Either they linked something before and the bank triggered a review. Or the bank itself is what was previously used on amazon. Those are probably the 2 most common reasons
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Old 12-20-2016
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Default Re: My Amazon was suspended immediately after adding bank account

Agree with Elmo there. Bear in mind as soon as you add (or in some cases modify) financial information on your Amazon account, it goes into review.
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