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  #1  
Old 02-27-2017
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Default What does this message mean?

So recently my account got suspended and amazon asked for invoices. Gave them all my invoices and my account was reinstated but then i got this message but dont clearly understand it. Does it mean my account will be under review for a few days then i am cleared to sell as much as i want or is there a limit of how much i can sell ? Anyone with experience of this please help me out. Thanks

Hello,

We have decided that you may sell on Amazon.com while we review your account. A reserve equal to your gross sales amount for the preceding 14 days will apply while your account is under review. Based on your order volume, the amount of the reserve may change daily.

When your account balance exceeds this reserve amount, you will be able to transfer funds based on your settlement schedule. You can view the details on the Payments page in the Reports section of Seller Central (https://sellercentral.amazon.com/gp/...t-summary.html).

Please continue to ship orders and only list items that you can send by the expected ship date.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

We will send you an email when our review is complete.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com
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  #2  
Old 02-27-2017
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Default Re: What does this message mean?

They are telling you a few different things there.

1 - You have a rolling reserve
2 - They are still reviewing your account

Was there one part you were not sure on?
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Old 02-27-2017
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Default Re: What does this message mean?

Quote:
Originally Posted by JamesNorth101 View Post
They are telling you a few different things there.

1 - You have a rolling reserve
2 - They are still reviewing your account

Was there one part you were not sure on?
How long will the rolling reserve last ?
How long will they review my account for?

Also anything I shouldnt do right now? Like keep my sales volume low etc?
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  #4  
Old 02-27-2017
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Default Re: What does this message mean?

Keep sales low and keep the customers happy.
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  #5  
Old 02-27-2017
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Default Re: What does this message mean?

Quote:
Originally Posted by duanbo View Post
How long will the rolling reserve last ?
How long will they review my account for?

Also anything I shouldnt do right now? Like keep my sales volume low etc?
2 weeks is standard with pro accounts

Reviews typically last 30 days, get feedback at this stage. You can keep sales normal just avoid issues in this period specifically
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duanbo (02-28-2017), sax4 (02-27-2017)
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