privileges have been removed and error or loggin

[olejkakim]

I've already passed the identity check, why am I doing this again?
I can not even log into the account with an unknown error.

"There was a problem
The account pool you entered is not valid. Correct the error and try again .. "
*I almost 12 hours trying to contact technical support to find out why I can not log into my account, I registered an additional account to contact technical support, write to the forum,
There was a problem
The account pool you entered is not valid. Correct the error and try again.
Why is this happening? Why do I have limited access to my account, so I could not contact technical support to find out why I can not log in to my account,
Then I received a message
Hello,

We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com. If you have sales, funds will remain in your account.


Within the next 30 days, please provide the following documents:

--Utility bill with name and address visible
--Business license
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.

You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents to seller-performance@amazon.com.

Once we receive your documents, we will review them and you can sell on Amazon.com again. If you do not send the documents requested within 30 days, we may cancel your listings and any funds in your account.

To learn more about account reviews, search for "Selling policies" in Seller Central Help.

Sincerely,

Seller Performance Team
Amazon.com
Http://www.amazon.com

[chaichaoyi]

Account dead. Check your account creation procedures.

[olejkakim]

I paid the seller's invoice amounting to $ 39.99.
Anyway, can not I restore my account? I registered on the Amazon virtual server in parallel, without knowing (((how much money do I need to open another account and sell for Amazon?

[elmo]

It's not necessarily dead

Have you tried login into the account on a different browser?

[olejkakim]

Originally Posted by elmo

It's not necessarily dead

Have you tried login into the account on a different browser?

Yes, I tried, I even tried to make another input from another ip
This problem may occur because I registered the Amazon virtual server on the same email address, but soon there I was asked to send an ID and I deleted my account on the Amazon virtual server.
Can I solve this problem, I registered a merchant account from a virtual machine, so there should not be a match with the previous blocked account.
I have a poor knowledge of English so I would directly call the Amazon, but I do not know how to speak English

[olejkakim]

help me please?people)

[elmo]

Did you use a VPS to sign up?

[olejkakim]

Originally Posted by elmo

Did you use a VPS to sign up?

yes,I registered an account through a virtual machine

[elmo]

Creating your own virtual machine and giving it a Fresh IP through VPN/other means

Is different than purchasing a VPS (virtual private server)

If you used a VPS to register, that is most likely the issue you experienced the suspension. Those IPs are heavily recycled.

[rsot]

Free, potentially-abused VPS? Or paid for..

[olejkakim]

Originally Posted by rsot

Free, potentially-abused VPS? Or paid for..

I bought a vds server