credit card details need updating.

stealthybutnotwealthy · #1 06-11-2015

Just received the notice (in common with some others) about credit card update. is there a time limit? just been asked to provide new credit card details but it might take a few days for me to organise it. What about current orders waiting to be dispatched.. I can't get the info of my account. Is there any way around this? Don't want to be banned for poor performance because I can't ship my orders? Would really be grateful for some advice!!

Taking The Micky · #2 06-12-2015

Just carry on as normal till you can update. This will notice will only cause a problem when your ready for a disbursement, you will not be able to get funds until amazon have the info.

stealthybutnotwealthy · #3 06-12-2015

Hi, yes this is the problem. My disbursement was stopped and I now can't access any info except the page asking for CC update.

TonyAlmeida · #4 06-12-2015

the only thing you can do now is update your credit card, other than that you can't do anything. Even can't print shipping label or view your order.

Happen to me with Amazon.ca account 2 weeks ago

stealthybutnotwealthy · #5 06-12-2015

yes it's crazy... I probably won't be able to get the credit card until next week.....already have about 100 orders outstanding ( I am getting the emails) but cannot dispatch any of them!! My account will probably be toast before I can update the cc details. (I can't even switch off my inventory to stop the madness!)

TonyAlmeida · #6 06-12-2015

Have to try entropay yet? it work for me. You also better run as fast as you can to get a working credit card or call your bank to change the address quick

Taking The Micky · #7 06-12-2015

Have you tried e mailing seller performance and explaining the issue that you are unable to ship orders due to your credit card information saying your CC won't arrive till next week. Have you another card you can use, from my understanding amazon don't do an address check on a new card.

stealthybutnotwealthy · #8 06-14-2015

thanks for replies. I am a bit wary of emailing seller support as was worried they might just block account? I now have a new credit card but can't change the address until Monday (have to visit branch)..... I don't think this would pass the AVS (until changed)?

imozee · #9 06-14-2015

Hmm. I am using Neteller virtual CC with no issues.. Amazon check address of the CC?

imozee · #10 06-14-2015

Entropay, I haven't use it.. So no ideas..

Taking The Micky · #11 06-14-2015

Quote:

Originally Posted by stealthybutnotwealthy

thanks for replies. I am a bit wary of emailing seller support as was worried they might just block account? I now have a new credit card but can't change the address until Monday (have to visit branch)..... I don't think this would pass the AVS (until changed)?

I am sure when you add a new card amazon don't do an AVS check.

rsot · #12 06-14-2015

Quote:

Originally Posted by Taking The Micky

I am sure when you add a new card amazon don't do an AVS check.

What makes you certain of this?

Taking The Micky · #13 06-17-2015

Quote:

Originally Posted by rsot

What makes you certain of this?

As I done it numerous times

applebaum · #14 06-17-2015

Entropay has not been working with Amazon lately - at least not for me. Anyone have luck with this?

TonyAlmeida · #15 06-17-2015

Quote:

Originally Posted by applebaum

Entropay has not been working with Amazon lately - at least not for me. Anyone have luck with this?

I got Entropay work for Amazon.ca

stealthybutnotwealthy · #16 06-19-2015

and so.... I have updated CC details but now I am being asked to provide primary contact information and passport or driving license for Amazon seller payment account. I am using a slightly different stealth name so this would not be easy.

I am continuing to ship orders as normal but am I right in thinking that my next scheduled disbursement won't happen ? (about £2000 )

If I close this account.... would I be able to get payment of outstanding funds (eventually... I don't mind waiting if I have to)

Freakzilla · #17 06-19-2015

What did you use to update the CC?

Id is going to be required for every account at some point soon.

If you close your account they will send the money after 90 days.

Be creative and give them the docs they want.

Taking The Micky · #18 06-19-2015

Freakzilla, he inputted his CC so he could access his account is you read the original post.

OK Buddy, you have about 60 days to supply the information, your next payment will come on time. As your account is not verified I assume you only get disbursements every 14 days.

At this time I assume they are only asking for PP or DL number not a scanned copy, if its number just supply in Seller Central and you may pass. If they want scanned copies be creative with Photoshop

Freakzilla · #19 06-20-2015

Quote:

Originally Posted by Taking The Micky

Freakzilla, he inputted his CC so he could access his account is you read the original post.

OK Buddy, you have about 60 days to supply the information, your next payment will come on time. As your account is not verified I assume you only get disbursements every 14 days.

At this time I assume they are only asking for PP or DL number not a scanned copy, if its number just supply in Seller Central and you may pass. If they want scanned copies be creative with Photoshop

He doesn't state if he is adding his actual credit card or a form of gift card.