Re: Amazon Metrics are a mess
So what I am trying to understand. If Amazon haven't held you responsible for the claim. Are the metrics still effected.
A update.
I emailed the Seller Performance Team about the defect which hasn't been updated on my Metrics.
What did they do.......Restricted me selling on Seller Fulfilled orders. I can only sell on FBA.
My account is in "Fair" not "POOR"
Reason for restriction was my ODR is 20%.
That's due only having 5 orders.
Sent them a Action of Plan and has usual, wasn't even look into.
Seller Support are claiming that Seller Performance have made a error. (Don't we all know that )
I have always sent emails to managing director of UK when issues like this have occurred.
Always does the job.
Most of accounts are real so I don't have any issue with I'D etc.
In three end I know my account would be reinstated but the run around they give you is a real nuisance.
I just don't understand how a Billion Dollar Companies like eBay and Amazon employ such staff that aren't adequate for the job.
Last edited by eternity4u; 04-03-2016 at 06:57 AM.
|