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Old 04-26-2016
dja dja is offline
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Default Inauthentic violation

I remember reading here that an amazon account can only withstand about 4 inauthentic/⊗⊗⊗⊗ notices. Is this true?

Also, can someone provide a rough estimate as to how many complaints from buyers result in one inauthentic notice?
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Old 04-26-2016
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Default Re: Inauthentic violation

Where did you read that? Even ONE inauthentic notice has the potential to DESTROY an account...
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Old 04-26-2016
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Default Re: Inauthentic violation

Quote:
Originally Posted by rsot View Post
Where did you read that? Even ONE inauthentic notice has the potential to DESTROY an account...
Thanks for your reply. You're right in that one may be enough, but I remember reading that established accounts may be able to withstand 4, though I may be mistaken.

In your opinion, how many buyer complaints does it take for amazon to give an inauthentic notice? I'm just interested in a ballpark number.
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Old 04-26-2016
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Default Re: Inauthentic violation

http://www.aspkin.com/forums/amazon/...authentic.html


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Old 04-26-2016
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Default Re: Inauthentic violation

Quote:
Originally Posted by GreenBean View Post
Thanks for your response. My question was in regard not to one item being blocked, but how many blocked items will result in account suspension.

Also, i'm interested to know how many buyer complaints will result in a blocked listing. I realize this may vary, but I thought someone may have a rough estimate from experience.

Last edited by dja; 04-26-2016 at 10:44 AM.
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Old 04-26-2016
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Default Re: Inauthentic violation

Likely going to be how long is a piece of string.

amazon applies weird rules to accounts.

Thread I quoted gave one point of view.

Not had that issue myself, touch wood.

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Old 04-26-2016
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Default Re: Inauthentic violation

With ebay, how many violations your account can withstand is usually related to how solid your account is (in terms of feedback, history, sales, performance etc.)...

A noobie account wont last with a single violation, whereas a TRS+PowerSeller will get a few slaps on their wrist before being taken down.

I would *assume* Amazon adopts a similar, but stricter concept.
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Old 04-27-2016
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Default Re: Inauthentic violation

I think I have received around 8 or so blocks due to the inauthentic thing - around 6 or 7 or them I had removed by supplying invoice and a couple other pieces of paperwork. If you are new or you account is small or grosses a tiny amount, my opinion is you're more in danger to these resulting in a ban. At this point we're used to getting these cleared once a month or so, but our products aren't high risk, our customers just don't choose their words very wisely.

Btw, Amazon seems to have lightened up on the inauthentic thing a tiny bit. This last one we received less than a month ago. It basically said, yo we're not removing your listing yet, but we need you to provide proofs within the next 7 days or else we will. It's like they actually understand their algorithm is overly trigger happy.
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Old 05-08-2016
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Default Re: Inauthentic violation

My account was a little over a year old when it was suspended...around $8,000 in sales a month...perfect metrics...I received 4 inauthentic returns back to back to back by the SAME CUSTOMER...and boom account suspended...so yeah if you are new just one inauthentic can get you banned.
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Old 05-09-2016
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Default Re: Inauthentic violation

Welcome to the forums Robin Hood - all the best as you master Amazon Ghost then
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Old 05-09-2016
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Default Re: Inauthentic violation

Quote:
Originally Posted by Robin Hood of Amazon View Post
My account was a little over a year old when it was suspended...around $8,000 in sales a month...perfect metrics...I received 4 inauthentic returns back to back to back by the SAME CUSTOMER...and boom account suspended...so yeah if you are new just one inauthentic can get you banned.
Did you appeal - considering it was same customer?
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Old 05-11-2016
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Default Re: Inauthentic violation

I hear it is 4 complaints within a 72 hour period.
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