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  #1  
Old 06-13-2016
Kelly441's Avatar
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Default Negative feedback for not refundng

A buyer shipped back a return but did not include an order number. I emailed them return instructions to include an order number so not to delay the refund. There is no way to find an order by return address. I have emailed Amazon with return addresses before and they always told me they can't find orders that way


Also, does Amazon have a policy on how soon a refund should be applied once the item is shipped back? The buyer emailed me today and I issued a full refund at the 3rd business day.

I have contacted Amazon asking them to remove the feedback since it is out of my control
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Old 06-13-2016
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Default Re: Negative feedback for not refundng

Amazon quite good removing feedback

All the best
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Old 06-13-2016
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Default Re: Negative feedback for not refundng

they removed it
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Old 06-13-2016
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Default Re: Negative feedback for not refundng

Quote:
Originally Posted by Kelly441 View Post
they removed it
Good one, Kelly!

Pity it even came to that in the first place.

Their system needs tweaking.

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Old 06-13-2016
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Default Re: Negative feedback for not refundng

Congrats Kelly - worked out well for you
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