Re: fba-product-compliance email
Yes, I agree. I replied yesterday with a 14 page reply.
By grace period, do you mean the 48 hours in which they said I must reply? If so, I replied in plenty of time.
On each sale, we email frequently asked questions and safety instructions. A very small percentage of people can get an allergic reaction. It is not unique to our product, but to all product in this category.
I am not sure how these kinds of things are reviewed by Amazon. Whether they just guillotine you, your account or your product, regardless of what you say.
We have sold over 6,000 units of this product in the last year. No one has actually made an official complaint to Amazon during that period until this case.
Am I a gonner?
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