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Old 07-23-2016
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Default Weird FBA related Suspension Never have seen this please help!

Got this message.

Hello from Amazon,
>
> We are writing to let you know we have removed your selling privileges,
> canceled your listings, and placed a hold on any funds in your seller
> account. Any new selling accounts you open will be closed.
>
> We took this action because our reimbursements team found that multiple
> shipments contained recurring errors. We found that your shipping packages
> contained fewer quantities from what was expected, resulting in shipments
> with shortages which were later reimbursed.
>
> As a result of these violations against FBA policy, your account has been
> temporarily suspended.
>
> If you do not submit a viable plan of action within 17 days, we may cancel
> your listings and hold any funds in your seller account up to 90 days.


Then another message over them pulling back 10 fba reimbursments. The thing is they really did lose the product most of them. One or two the items got crossed. Is my account doomed? How should I appeal? Please help? I have great metrics 100k a month in sales!
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  #2  
Old 07-23-2016
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Default Re: Weird FBA related Suspension Never have seen this please help!

If you can call them, you should.
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