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  #1  
Old 09-29-2016
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Default Permanent EDD + 7 Day Rolling Reserve Now?

I set up 6 new accounts after June 30 2016 on Amazon US and noticed they each had a 7 day rolling reserve after the first disbursement. I figured no big deal and eventually it would go away.

A couple of months later, none of the reserves have gone away. We have been selling fine, no problems, and even have quite a bit of feedback. I decided to open a case to seller support. According to SS this new 7 day rolling reserve is permanent for accounts created after June 30 2016. It basically says that money will be reserved for 7 days after the estimated delivery date and then it will be available for withdrawal either through the normal 14 day disbursement or a "Request Transfer" button.

Has anyone else seen this or know if its actually permanent? I clarified twice with SS and they say its here to stay. They even said old accounts will slowly be migrated over to this new policy.
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Old 10-01-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Thank you! This explains a lot! ~10 new accounts of mine are having the same issues. I thought I did something wrong... Now I'm reassured.
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Old 10-01-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

what they are bringing back request button....
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Old 10-02-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by Gamefreak View Post
what they are bringing back request button....
This is true. I can personally confirm.
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Old 10-03-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

I can confirm the request transfer button exists for an account I created a week ago. It is currently under a 14 day hold for being a new account, so I don't know if the 7 day rolling reserve applies. It's a 100% FBA account so that may or may not be treated differently.

My 2 accounts I created prior to June 30th do not have any rolling reserve and do not have a request transfer button.
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Old 10-03-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

The request transfer button is there but its only for funds outside of the 14 day disbursement period that are 7 days beyond the estimated delivery date.

All of my other accounts (Older then June 30 2016) do not have the request transfer button.
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Old 10-04-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

i see, i haven't had to make a new amazon account in several years.
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Someone here of Forum has gone through this new payment rule
and inform us how long it lasts or if it is permanent for months ..
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Now that my new account's 14 day probationary period is over, there is NO rolling reserve as far as I can see. Bear in mind that I'm FBA, so different rules apply to me vs FBM sellers. FBM sellers may very well have a permanent EDD + 7 day rolling reserve, which makes sense since there's a risk that FBM sellers confirm shipment, not ship, and take off with the funds, whereas amazon has custody of the products for an FBA sale.
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by amzpro View Post
Now that my new account's 14 day probationary period is over, there is NO rolling reserve as far as I can see. Bear in mind that I'm FBA, so different rules apply to me vs FBM sellers. FBM sellers may very well have a permanent EDD + 7 day rolling reserve, which makes sense since there's a risk that FBM sellers confirm shipment, not ship, and take off with the funds, whereas amazon has custody of the products for an FBA sale.
money hold for 47 days even if the items were all delivered after 10 days, and the customers left good feedbacks .. does it really make sense ??
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by TOOKNAPA View Post
money hold for 47 days even if the items were all delivered after 10 days, and the customers left good feedbacks .. does it really make sense ??
Where do you come up with 47 days?

Also if you're taking 10 days to have items delivered then you're a crappy seller.
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by amzpro View Post
Where do you come up with 47 days?

Also if you're taking 10 days to have items delivered then you're a crappy seller.
thank you for your nice words, but i'm sure you've noted that usa is not the only country in the world
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by TOOKNAPA View Post
thank you for your nice words, but i'm sure you've noted that usa is not the only country in the world
This new policy is actually directed specifically at sellers like you. It's the lousy foreigner sellers who take 2 weeks to deliver products that cause the most buyer complaints. Amazon really needs to require that products be shipped from the US (and verify that the sellers are doing so), or enforce a maximum delivery time of 5 business days
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by amzpro View Post
Where do you come up with 47 days?

Also if you're taking 10 days to have items delivered then you're a crappy seller.
Read his post again mate

He said money still on hold even after 47 Days of item delivered to customer

His item delivered to customers within 10 days
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Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

AMZPRO he is from another country
what matters he received only after seven days Useful the estimated date of delivery
and you said you received The payment before these seven days?
no one else could shed some light ?
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  #16  
Old 10-08-2016
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by amzpro View Post
This new policy is actually directed specifically at sellers like you. It's the lousy foreigner sellers who take 2 weeks to deliver products that cause the most buyer complaints. Amazon really needs to require that products be shipped from the US (and verify that the sellers are doing so), or enforce a maximum delivery time of 5 business days
yes , I know, but has you can see, many customer from your country still want to buy from seller in many other countries. And judging by the high rate of good feedbacks I receive, my customers are very satisfied with a 10+ days delivery time. It's maybe because they are happy to pay the righ price for what they get and because they are bored with little arrogant sellers
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by e2free View Post
Read his post again mate

He said money still on hold even after 47 Days of item delivered to customer

His item delivered to customers within 10 days
Probably because the tail end of the delivery window for international orders is 30 - 60 days.
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  #18  
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

I am fine with foreign sellers coming to US and taking market shares, as long as they disclose where they ship from and how long shipping takes.

Some American buyers may be willing to accept the trade-off of lower price and longer shipping time (or even inferior quality). People are free to choose. Sellers are free to compete.
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Appears after this 7 day period they just stick you on a 14 day review . Long and confusing.
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

i got this massage too :

Money from your orders is reserved in your account until 7 days after the expected delivery date. This ensures the buyer has a chance to verify that everything went well with the order.
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

I'll report back after my next scheduled disbursement on my new account to let you know if the hold applies to FBA or not.
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Default Re: Permanent EDD + 7 Day Rolling Reserve Now?

Quote:
Originally Posted by amzpro View Post
I'll report back after my next scheduled disbursement on my new account to let you know if the hold applies to FBA or not.
My account old 57 days , i started selling FBA 8 days ago . and i got this massage .
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