Digital products getting screwed

fallingforme · 06-25-2008, 07:55 PM

I just started selling diital products, and now that the seler cant leave negs on the buyer, out of 6 sales, i have had to refund 2 because i get threated with bad feedback. They just buy, then ask for a refund, and they keep the product. Yay.

Anything i can do about this? this really sux.

im listing the product 3 times with 3 types of listings, i get around that because i offer the product in paper or cd as well in the listings.

greg2414 · 06-25-2008, 07:56 PM

Don't sell digital ITEMS.
It's actualy not allowed on ebay anymore, because of what is happening to yourself (A prime example)

Put the information on CDROM and provide tracking to ebay/paypal etc

Or give up selling digital information stuff!

Hope this helps

fallingforme · 06-25-2008, 07:59 PM

you can still sell digital items if listed as a classified ad.

greg2414 · 06-25-2008, 08:21 PM

correct but to avoid these friendly frauds sell as physical! with proof!

fallingforme · 06-25-2008, 08:36 PM

*sighs* i guess youre right. this stinks.

anonymous · 08-24-2008, 01:04 AM

1/3 refunds means 2/3 didn't refund, with minimal costs involved I'd chaulk it up to cost of doing business and be happy with the 2/3. It's not like you're going out and buying new inventory lol

**ebayhateluv** · 08-24-2008, 04:34 AM

HI: yes, I agree, with those dig downloads, youre very lucky they didnt take the auctions down..
Good Luck

06-25-2008, 07:55 PM	#1 (permalink)
fallingforme eBay Newbie iTrader: (0) Join Date: Sep 2007 Posts: 41 My Mood:	Digital products getting screwed I just started selling diital products, and now that the seler cant leave negs on the buyer, out of 6 sales, i have had to refund 2 because i get threated with bad feedback. They just buy, then ask for a refund, and they keep the product. Yay. Anything i can do about this? this really sux. im listing the product 3 times with 3 types of listings, i get around that because i offer the product in paper or cd as well in the listings.

08-24-2008, 04:34 AM	#7 (permalink)
ebayhateluv Super Moderator iTrader: (7) Join Date: Oct 2007 Location: Land of the Free, Home of the Brave Posts: 2,434 My Mood:	HI: yes, I agree, with those dig downloads, youre very lucky they didnt take the auctions down.. Good Luck __________________ *Always.. Be the BEST you can Be, at Whatever you do! Be Part of the Solution, rather than Part of the Problem.*

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06-25-2008, 07:56 PM	#2 (permalink)
greg2414 eBay Mastery iTrader: (1) Join Date: Jun 2008 Posts: 529 My Mood:	Don't sell digital ITEMS. It's actualy not allowed on ebay anymore, because of what is happening to yourself (A prime example) Put the information on CDROM and provide tracking to ebay/paypal etc Or give up selling digital information stuff! Hope this helps

06-25-2008, 07:59 PM	#3 (permalink)
fallingforme eBay Newbie iTrader: (0) Join Date: Sep 2007 Posts: 41 My Mood:	you can still sell digital items if listed as a classified ad.

06-25-2008, 08:21 PM	#4 (permalink)
greg2414 eBay Mastery iTrader: (1) Join Date: Jun 2008 Posts: 529 My Mood:	correct but to avoid these friendly frauds sell as physical! with proof!

06-25-2008, 08:36 PM	#5 (permalink)
fallingforme eBay Newbie iTrader: (0) Join Date: Sep 2007 Posts: 41 My Mood:	sighs i guess youre right. this stinks.

08-24-2008, 01:04 AM	#6 (permalink)
anonymous Registered Supporter iTrader: (0) Join Date: Aug 2008 Posts: 42 My Mood:	1/3 refunds means 2/3 didn't refund, with minimal costs involved I'd chaulk it up to cost of doing business and be happy with the 2/3. It's not like you're going out and buying new inventory lol