They banned me last month at 0.031 with 335 sales in the last 3 months and 927 sales for the year at the time of the ban i had actually pulled it up and would have been above standard on sept 21 evaluation and they banned me sept 4th. So yeah your account is likley gone bye bye. I got my second of 3 strikes based on bad info a rep gave me on how to handle a lost/slow package that showed no traking update for 14 days. I refunded a buyer on my own, 3 days later the package shows up. I call ebay to ask how to handle it. The rep informs me that they cant do anything because ebay didnt make the refund and if ebay had done it i could have been refunded...So a few months later same situation happens i let ebay close the case 8 days later package shows up. i actually get documentation the reason it was late was because the buyer had a forwarding address to P.O. box which delayed it. I call in..."we can't do anything because at the time of us closing tracking on the item hadnt been updated for more than 7 days" i talk to manager after manager all say thats a quality control issue and they will talk to the agent but they cant do anything about the defect got from her misinformation because i should have communicated with the buyer.
My advice sell all you can do not pay fees this month and start setting up your stealth NOW. When they banned me i had just paid fees which left me cash strapped when they banned me 4 days later. Also i called in nearly everyday amd was assured by 3 managers and 5 agenst that if i wanst banned by the end of the month i was ok (a lie). They told me that since this was the first time i was below standard they give you a month to pull yourself back up (a lie). And since this was the first time this has happened even if they did do something they would just limit the account(a lie).
Last edited by coldascrystal; 10-08-2016 at 06:28 AM.
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