Selling Hold n Account. Should I call eBay? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 03-22-2017
fernando534's Avatar
Junior Member
 
Join Date: Mar 2017
Posts: 11
Thanks: 2
Thanked 17 Times in 2 Posts
Activity: 0%
Longevity: 41%
iTrader: (0)
Default Selling Hold n Account. Should I call eBay?

2 weeks old Stealth account. Got the message below today. Can't list... Should I call them?


In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items.

To remove the hold on your account, please contact a member of our customer service agents who will happy to assist.


We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-22-2017
JamesNorth101's Avatar
Executive [VIP]
 
Join Date: Apr 2013
Posts: 20,073
Thanks: 2,424
Thanked 5,197 Times in 3,996 Posts
Activity: 27%
Longevity: 63%
iTrader: (462)
Default Re: Selling Hold n Account. Should I call eBay?

If you want to carry on using the account then your going to need to.

Make sure you have all your account details to hand when you contact them
Reply With Quote
  #3  
Old 03-22-2017
Junior Member
 
Join Date: Aug 2009
Posts: 41
Thanks: 31
Thanked 15 Times in 13 Posts
Activity: 0%
Longevity: 85%
iTrader: (1)
Default Selling Hold n Account. Should I call eBay?

I literally JUST had this issue on a stealth account today. Account is a month old and it's only listed/sold one item. Was nervous but figured I'd give it a shot. Called in, played dumb and confused as to why I got the error, and then a sigh of relief. Rep had me try reposting over the phone twice and the second time the new item I wanted to post went ahead and posted. Thanked the rep and the call was over.

Calling in can be nerve racking but sometimes it's necessary. As mentioned by the other user, do have to account info handy as they will want to ask/confirm a one or two things.
Reply With Quote
  #4  
Old 03-22-2017
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,832
Thanks: 2,076
Thanked 4,022 Times in 3,010 Posts
Activity: 0%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: Selling Hold n Account. Should I call eBay?

If you have the original phone I recommend you have that handy also. A friend of mine had this problem a few months ago and the rep said something like "we just need to call you back to make sure the account hasn't been compromised". I spoofed the number to call in so that account is now gone.
__________________
____________
_______
___
Reply With Quote
  #5  
Old 03-22-2017
Qwoty's Avatar
Senior Member
 
Join Date: Jun 2015
Posts: 275
Thanks: 35
Thanked 30 Times in 28 Posts
Activity: 0%
Longevity: 51%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by Nikez87 View Post
I literally JUST had this issue on a stealth account today. Account is a month old and it's only listed/sold one item. Was nervous but figured I'd give it a shot. Called in, played dumb and confused as to why I got the error, and then a sigh of relief. Rep had me try reposting over the phone twice and the second time the new item I wanted to post went ahead and posted. Thanked the rep and the call was over.

Calling in can be nerve racking but sometimes it's necessary. As mentioned by the other user, do have to account info handy as they will want to ask/confirm a one or two things.
funnily enough i also got that restriction today. Coincidence?? i think not!

I had to contact them and turns out they just wanted to confirm the details on my account,
Reply With Quote
The Following User Says Thank You to Qwoty For This Useful Post:
alphaversa (04-17-2017)
  #6  
Old 03-22-2017
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by mwelwatambule1 View Post
funnily enough i also got that restriction today. Coincidence?? i think not!

I had to contact them and turns out they just wanted to confirm the details on my account,
For a U.K. account or a USA account?


Did you notice the flags of the other users?


Let us wait for more UK users to post before making a panic, please.

Reply With Quote
  #7  
Old 03-22-2017
Senior Member
 
Join Date: Sep 2011
Posts: 3,126
Thanks: 11
Thanked 761 Times in 582 Posts
Activity: 0%
Longevity: 72%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

They have cycles of high enforcement, maybe we're in one of them...
Reply With Quote
  #8  
Old 03-23-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

Two of my stealth accounts got hit with this today as well.....
Reply With Quote
  #9  
Old 03-24-2017
Junior Member
 
Join Date: Mar 2017
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 40%
iTrader: (0)
Default

Quote:
Originally Posted by mwelwatambule1 View Post
funnily enough i also got that restriction today. Coincidence?? i think not!

I had to contact them and turns out they just wanted to confirm the details on my account,

Hello i have a same problem tell me please what kind of details they wanted from you. wanna be ready before i gonna call them thaks a lot waiting for your reply.
Reply With Quote
  #10  
Old 03-29-2017
fernando534's Avatar
Junior Member
Threadstarter  
 
Join Date: Mar 2017
Posts: 11
Thanks: 2
Thanked 17 Times in 2 Posts
Activity: 0%
Longevity: 41%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

I ended calling eBay and was able and the rep was able to fix the issue over the phone. Now its all good.
Reply With Quote
The Following User Says Thank You to fernando534 For This Useful Post:
alphaversa (04-17-2017)
  #11  
Old 04-17-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by fernando534 View Post
I ended calling eBay and was able and the rep was able to fix the issue over the phone. Now its all good.
Just out of curiosity....how did the phone conversation with the rep go? Any of you who experienced this?

I stated above I had two of my accounts dinged with this on the same day. I haven't called in yet because I have a number of other accounts doing fine. However, I'd like to clear them soon.

I haven't had to call into eBay on something like this since MC010 about 6 years ago. I'm usually good at staying under the radar.

Don't want to get tripped up on something simple. Just need the basic account info or do I need to get ready to submit docs? Other people would probably appreciate the info as well.

Thanks in advance,

AlphaVersa
Reply With Quote
  #12  
Old 04-17-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

These forums used to be soooo much more active....
Reply With Quote
  #13  
Old 04-17-2017
JamesNorth101's Avatar
Executive [VIP]
 
Join Date: Apr 2013
Posts: 20,073
Thanks: 2,424
Thanked 5,197 Times in 3,996 Posts
Activity: 27%
Longevity: 63%
iTrader: (462)
Default Re: Selling Hold n Account. Should I call eBay?

Fernando534 hasn't logged into the forum for 2 weeks now
Reply With Quote
The Following User Says Thank You to JamesNorth101 For This Useful Post:
alphaversa (04-18-2017)
  #14  
Old 04-18-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

Thanks man. I mean in general. I've been around here for 10 years. Mostly lurking. Seems people don't post as much anymore. Maybe just my perception. Love the forums tho. Before this place existed it was complete solo trial and error. Just wish people were more active. I know fernando wasn't the only one effected by this.
Reply With Quote
  #15  
Old 04-18-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

An update. I called in on one of my two accounts. They tried to run my info through public records and the answer came up as "none of the above". The agent did not accept this and wants documents. Will have to see how this plays out further. Just wanted to update.
Reply With Quote
  #16  
Old 04-19-2017
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,851
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by alphaversa View Post
Thanks man. I mean in general. I've been around here for 10 years. Mostly lurking. Seems people don't post as much anymore. Maybe just my perception. Love the forums tho. Before this place existed it was complete solo trial and error. Just wish people were more active. I know fernando wasn't the only one effected by this.
Just your perception - this forum is active and knowledgeable as ever
Reply With Quote
  #17  
Old 04-19-2017
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Selling Hold n Account. Should I call eBay?

@OP
yes, call ebay
they will ask general questions about what your plans are and the items(s) you are selling. it is usually very straight-forward and easy to go through.
if they try to ask personal database questions, then just make an excuse to get of the phone and call back later
Reply With Quote
  #18  
Old 04-19-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by bjammin View Post
@OP
yes, call ebay
they will ask general questions about what your plans are and the items(s) you are selling. it is usually very straight-forward and easy to go through.
if they try to ask personal database questions, then just make an excuse to get of the phone and call back later
I suppose most agents don't check previous notes left huh?
Reply With Quote
  #19  
Old 04-19-2017
Senior Member
 
Join Date: May 2016
Posts: 141
Thanks: 5
Thanked 24 Times in 22 Posts
Activity: 0%
Longevity: 45%
iTrader: (-1)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by alphaversa View Post
I suppose most agents don't check previous notes left huh?
There is very little chance they will find you in the database if you are using a f a k e name...most likely they will find nothing and ask you to provide ur previous address...
Reply With Quote
  #20  
Old 04-19-2017
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Selling Hold n Account. Should I call eBay?

Quote:
Originally Posted by alphaversa View Post
I suppose most agents don't check previous notes left huh?
Dont know, dont care. Maybe half the agents dont bother with leaving notes. All I know is that it works most of the time.
Reply With Quote
  #21  
Old 04-21-2017
alphaversa's Avatar
Executive [VIP]
 
Join Date: Jun 2008
Posts: 261
Thanks: 27
Thanked 15 Times in 11 Posts
Activity: 0%
Longevity: 91%
iTrader: (0)
Default Re: Selling Hold n Account. Should I call eBay?

So, I called back. Got another person on the phone and had a whole sob story ready. By the end of the call, not only was the account reinstated but my listings were raised 400%. Not bad huh? Actually, both accounts are back in biz again. It helps to sound confident, confused, and be nice. At the end of the day, they are people too.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Stealth account, call EBAy to request higher selling allowance? mayward eBay Discussion! 45 01-06-2015 09:33 AM
on hold for 20 minutes currently. Did ebay close down there call centers? Athletichunta eBay Discussion! 20 09-09-2014 02:35 PM
When/How do my selling limits automatically go up without having to call eBay? mad555 eBay Discussion! 23 05-20-2014 12:38 AM
ebay account restricted from selling-need to call within 48hrs hyperdunker eBay Suspensions 8 07-12-2012 05:14 PM
Selling limits? call ebay or not? 2000chevyman Auction Listing 14 11-08-2011 05:43 PM


Aspkin Group

All times are GMT -5. The time now is 10:15 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58