IF your sales have dropped, listing views dropped, auctions disappeared check this!!
As the title states if you have had a sudden drop in sales, listing views or your auctions are not showing up please check the following and report it to eBay immediately! If your promoted listing campaign option is not working this is another sign.
First! Check the category that eBay is forwarding you to for best match from the main ebay landing page. Make sure the forwarding category actually best matches your product.
The reason?
EBay has been "Cleaning up" they say. They have been merging and or creating new categories. What they are not doing is making sure the search engine re-directs to these new or merged categories. In some categories they are still directing searches to categories that do not exist anymore. In this last situation it creates best match results that are a strange default of listings that do not make sense.
If you saw a huge drop off what you feel is random on your views.
If you notice you search for your item but it does not show up on any page.
If you try to create a promoted listings campaign and your listings are no longer available to do so.
If your sales are not a just a low point but at a close business point for days on end.
This has been happening across many categories and eBay has dragged their feet and we are assuming average sellers have no idea what is going on. Go to the drop down menu on the right after doing a search and see what category ebay best match selected.
Last edited by ONE; 06-22-2017 at 04:06 PM.
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