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Old 10-29-2009, 09:07 AM
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Default Seized By US Customs- Next Steps?

"Your item is being processed by United States Customs. No further information is available for this item. "

And it went into customs late september. I doubt I'll get my "VeRO" stuff and it doesn't matter since it wasn't really too expensive. Just some new stuff I felt like trying out but I guess I never got it.

But what should I do now- is there anything to worry about? When to expect the letter and what should I do then? Any input is appreciated!
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Old 10-29-2009, 09:58 AM
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you will get a letter from customs ,telling you for the most part if you think the items are legit you can fight it .. i would suggest letting it go and filing a dispute with you cc or paypal and they will rule in your favor 99% of the time as you never got the item.
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Old 10-29-2009, 11:42 AM
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Quote:
Originally Posted by gibsonton View Post
you will get a letter from customs ,telling you for the most part if you think the items are legit you can fight it .. i would suggest letting it go and filing a dispute with you cc or paypal and they will rule in your favor 99% of the time as you never got the item.
If you want to remain on good terms with the person who sent those items you might just want to cut the loss there and not report it as not being received. Don't want to burn any bridges over something you knew was a possibility of happening in the first place.
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Old 10-29-2009, 12:15 PM
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What city was your package seized in?
You should be able to tell from the tracking information.
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Old 10-29-2009, 12:41 PM
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This exact same issue happened to me, I called the USPS customer service number and they gave me the number for the customs office that seized my order and I spoke with them directly, because the items coming in were unlicensed NFL team logo items, They defiantly said the items would be destroyed... of course, I played dumb, "I had no idea they weren't official, blah blah, blah..." I never heard from them again on it. On the other end, because it was a $600. order I didn't want to take a hit on, I called the supplier in Hong kong, and told them the situation, they were great about it, and reshipped the order using a different carrier. Maybe follow up on both ends, if nothing happens, well, at least you tried, and chalk it up... Good Luck!
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Old 10-29-2009, 04:51 PM
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I've always wondered, what's the magic number for packages you can have delivered to a certain address from China? Like is there a system that keeps track of what you receive, or are the seizures just random?

Also, upsidedown, Im curious as to what customs hub your items go thru? I've heard some are more strict than others. Also, how did you supplier fill out the packaging slip? Was it a gift? Size of package? Weight?
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Old 10-30-2009, 01:01 AM
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Hi guys
I bought 10 wallets and 5 dvds from China, shipped in different boxes at the same time from different sellers and they were both handed over customs, one on Oct 22nd and the other next day, I'm so worried, I was told the dvds were the official released in mainland China and I truly believed it, I've contacted both sellers, once refunded me the money (dvd) and the other (wallets) refuses, what should I do? and what's gonna happen to me? This is my first time? please help! what is Customs gonna do against me? :((
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Old 10-30-2009, 01:03 AM
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Question

They items went through JFK, I wonder if they will get release, Apskin I need to read your book!
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Old 10-30-2009, 07:42 AM
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I mentioned this months back , but Customs is suppose to have a new system in place sometime next year to flag your address if a package has been taken and found to have illegal items inside...but the way things usually go with the government will probaly be years from now.
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Old 10-31-2009, 12:08 AM
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Thanks! I will post an update when I have some news, so far I checked EMS website and no updates, still in Customs.
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Old 10-31-2009, 01:14 AM
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A title that was the official release for mainland China could very well be legitimate, but might not be legal for export to other countries. That is why DVDs have region codes.

If you are going to buy media, be sure to KNOW what you are ordering. Which version is it, and what are the concerns for importing to your own location.

The same thing applies to software. Some versions may be legal in one country but not legal for every other country.
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Old 10-31-2009, 04:12 AM
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It doesn't mean that it's held in Customs. It could be USPS that didn't update the tracking information. I have about 10 packages out of 100 that are delivered but allegedly never made it out of Customs. It could be in your local USPS office and they didn't leave you a notice. If it's unclaimed, they will return it.
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Old 10-31-2009, 10:03 AM
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Sorry about the delayed reply guys- just been busy fixing this computer lately. But all my packages go through JFK and imjustme, I've never had a package that didn't update the tracking info but I'll call them and ask them.

Also the package was only $200 so its not really too big of a hit and this is the first time that this particular vendor's package has gotten held. He's usually pretty good about filling out the package contents form but is there anything specific he should be including on it?
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Old 11-03-2009, 01:01 AM
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Hi guys
One of the 2 boxes (10 walllets) held over customs was released, just checked now (1:40 am) and the usps website says:
Your item cleared United States Customs at 12:17 AM on November 3, 2009. Information, if available, is updated periodically throughout the day. Please check again later.
Inbound Out of Customs, November 03, 2009, 12:17 am
Inbound Into Customs
Inbound International Arrival, October 23, 2009, 8:40 am, ISC NEW YORK NY(USPS)

Does that mean it will be delivered to my address without problem? I mean not warning notice or fine or tax bill?
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Old 11-03-2009, 01:24 AM
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Looking at your cut and paste of the tracking and going on past experience, you should expect some sort of duty fees attached. Usually, if you play it right, 99% of the time, the packages will get released the same day if they get it in the morning. If they get it in the afternoon, it is released out of customs the following day.

As I see yours took 11 days to get out of customs, I am 95% sure you will see some fees attached.
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Old 11-03-2009, 09:36 AM
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Quote:
Originally Posted by domdiv View Post
Hi guys
One of the 2 boxes (10 walllets) held over customs was released, just checked now (1:40 am) and the usps website says:
Your item cleared United States Customs at 12:17 AM on November 3, 2009. Information, if available, is updated periodically throughout the day. Please check again later.
Inbound Out of Customs, November 03, 2009, 12:17 am
Inbound Into Customs
Inbound International Arrival, October 23, 2009, 8:40 am, ISC NEW YORK NY(USPS)

Does that mean it will be delivered to my address without problem? I mean not warning notice or fine or tax bill?
i doutbt there will be any fine or tax bill
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Old 11-03-2009, 02:29 PM
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Default customs

mine always go to san francisco, I had one experience where it was held for two weeks and one for 9 days. The two weeks was opened by customs but not required to pay the tax. The other package came with a customs fee, but guess what, the post office lady asked me for 20$ in replace that she will throw away the receipt. I saved 83.62$
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Old 11-03-2009, 05:12 PM
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wow bobby lucky you. Guys I was wondering is it true that it's better to clean the house before the package arrive to avoid any surprises? I cleaned mine just in case, although it wasn't too dirty lol. No more updates so far, but I think they'll probably deliver the box tomorrow, the mail from NY always takes about 2 days to arrive
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Old 11-03-2009, 05:22 PM
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^^^'clean the house?' Stop watching too much TV. If you are thinking that you might have visitors you don't like, cleaning the house will not work. Where did you get that idea?

For the future, never get parcels delivered to your home
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Old 11-03-2009, 10:59 PM
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Thanks for the advise, I'm getting a p.o.box tmw, although that package held by customs and now released is being delivered to my door :(
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