August 20th Evaluation - Please help!
Before August 20th, my Global defect was right at 5.00% projected for August 20th and it did show Above Standard at that point.
Today, I am still Above Standard at 4.59% Defect Rate for Global. I see a notification that says:
A special protection has been applied to maintain your above-standard status in the Global program because your defect rate has been impacted by new defect types incurred prior to our seller standards announcement in March. This means that, although your current defect rate does not meet our above-standard requirements, you will be protected from below-standard consequences for this evaluation period.
Why does it say that my current rate does not meet our above-average requirements?
Is it because today I am at 1.19% Item as described on DSR and Negative/Neutral at 1.30%?
Also, projected for Global says Above Standard as well.
Please help.
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