First time Needed to verify ID by Text through eBay Today

[Dmshark25]

Usually paypal has been giving a pin and when you receive the automated call you

need to put in the pin and if you don't have access to the number it's been a mess as discussed here

I went through re listing an item on a month old account, second item that I'd be selling

And it came up, we do not recognize the computer , we need to verify your ID by "phone" and gave the option of text or call

I chose text and it was almost like that registration pin, I received a text with a 4 digit pin, typed it in eBay and the listing went through

Anyone else get this recently from eBay? They are really stressing to keep a working phone number on File

And I wanted to add , this is the same computer / portable browser , with all the cookies, and I use the same ATT hotspot , which has a limited range and I use it with this account so the last two IPs were very similar al but the last 3

[unkown5454]

Other than when using a new computer, no, I've never had it triggered randomly like that myself. Maybe they really do want to keep that number active.

[zagy123]

i listed an item 2 days ago, also my second item and got the same. they sent me a pin on my mobile before to be able to list it.

[Dmshark25]

I guess with the recent data breach , we may see this and other precautions more often

[animekings99]

Here is a fix get an auctiva acc. The only time they call u is when u list ur first item on eBay . then they never call u again if u have any questions just ask. I have for eBay acc and every acc has an auctiva acc.

[rsot]

Have not had this happen either...it's like all your cookies and objects got cleared randomly...

[SaiJin]

Yes, that is actually rather normal.

I've had this happen a few years back. I always make them call rather than text though.

But if I stick to using a 3rd party lister, it never pops up anymore

[Dmshark25]

Originally Posted by rsot

Have not had this happen either...it's like all your cookies and objects got cleared randomly...

I checked and cookies were all there , they do the same thing with paypal when adding a bank saying they don't recognize my device when I only log in with one device

[SaiJin]

THis is on a device that you have been using on the same account?
Used 1 browser only? Tried a different browser yet?

Have you tried using another computer to log in and see if it does the same perhaps?

[Dmshark25]

No , I had access to the phone number so it wasn't a problem that I needed to try and find a way around it,

I just clicked and received the text and put the code in and that was that, just something I never had to do on eBay

[GoteBay]

Was this a new or aged account?

[Dmshark25]

It was a newer account so that is why it asked for this verification.

But I have a lot of accounts that have text+ numbers, so I make sure I keep them active by logging in every 2 weeks and I make a few texts and call to myself, that way I keep the number

If the account is dormant for usually 28 days they recycle your number, I'm not exactly sure of that 28 day so I been just doing a rotation And use each number every two weeks