If Buyer Opens A "Request", Does Paypal Pull Funds?

wtfebay · #1 01-21-2015

I have not had any disputes or "requests" opened in quite a while...knock on wood. So I am wondering with the way ebay is set up now, if a buyer opens a "request", does Paypal pull the funds like previously when one would open a case? I know you must open a request first, then if the issue isn't resolved you escalate it to ebay within a certain number of days. But are the funds placed on lock down once the request is opened? Seems like the "request" is the same as opening a case?

ooooo.halo · #2 01-21-2015

Quote:

Originally Posted by wtfebay

I have not had any disputes or "requests" opened in quite a while...knock on wood. So I am wondering with the way ebay is set up now, if a buyer opens a "request", does Paypal pull the funds like previously when one would open a case? I know you must open a request first, then if the issue isn't resolved you escalate it to ebay within a certain number of days. But are the funds placed on lock down once the request is opened? Seems like the "request" is the same as opening a case?

Yes, they still do :-)

wtfebay · #3 01-21-2015

Good to know if anything should happen in the future.

ooooo.halo · #4 01-21-2015

Quote:

Originally Posted by wtfebay

Good to know if anything should happen in the future.

I know for certain because a buyer opened a case yesterday.morning for INR and the funds were taken and then two hours later she closed the case because it came in the post and got the funds back.
Luckily one thing i learnt on this forum from the beginning, is to always leave funds in just incase this happenned. Would have been dreadful if it put me in the minus :-)

JamesNorth101 · #5 01-21-2015

They do not always automatically hold funds.

They tend to not do it for older more established accounts (although this may be different in the US?)

#6 01-21-2015

Jamesnorth is correct. I have found it to be hit and miss.

ooooo.halo · #7 01-21-2015

Didnt know that. Presumed they held them everytime.

wtfebay · #8 01-21-2015

Strange. I know that before when it was just buyers opening cases for SNAD or INR, Paypal held the funds immediately.

pokerpro · #9 01-21-2015

They always snag them from me, the commies!

bjammin · #10 01-21-2015

Quote:

Originally Posted by JamesNorth101

They do not always automatically hold funds.

They tend to not do it for older more established accounts (although this may be different in the US?)

Same in the US. Seems like older, more established, more trusted accounts do not always get the funds put on hold. But, there are still times that they will put the hold on.