Buyer opens a return after the 14-day return policy? How?
Sold an item about 2 months ago and I get a Not as Described return request message a few days ago? How is this possible when I had a 14-day return policy on the listing?
I messaged the buyer to send it back to my po box and didn't get a response. My listing said "exchange only, no cash refunds."
-Can the buyer escalate the return request? I messaged the buyer every day the past 3 days with no response. I am afraid of the customer escalating as I already have an escalated case against me this past week from a nut job. My account limits went from 100K a month back to 15K just from this!! Perfect account (50+ feedback, 100% pos., no defects).
-Can my account get linked to another stealth account if I use the same return address (po box)?
This Ebay return system is complete BS!!!
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