Weird seller performance calculations

muzzie · #1 06-20-2015

Checked my seller performance page, it says:

Your projected seller level is:
Above standard
For your next evaluation on 20 Jun, 2015

Total transactions:
75
(eBay Top-rated sellers must have at least 100 transactions in 12 months)

I had around 150 transactions since I started the account (in the beginning of 2015), and 80% of them happened during more than a month prior this date. But where are they in the stats? It seems like more than half of transactions are not counted for an unknown reason.

Haidukken · #2 06-20-2015

Quote:

Originally Posted by muzzie

Checked my seller performance page, it says:

Your projected seller level is:
Above standard
For your next evaluation on 20 Jun, 2015

Total transactions:
75
(eBay Top-rated sellers must have at least 100 transactions in 12 months)

I had around 150 transactions since I started the account (in the beginning of 2015), and 80% of them happened during more than a month prior this date. But where are they in the stats? It seems like more than half of transactions are not counted for an unknown reason.

Weird...
Multiple items in one transaction perhaps and you count the items, not transactions?

Also could be the case of same customer purchasing on multiple occasions over period of time- I read somewhere that if the same person purchases itms over X amount of time, then the transactions count is 1, not the X of amount of times that he purchased something from you? Correct me if I'm wrong.

muzzie · #3 06-20-2015

All of these transactions are independent - different buyers, separate items (qty = 1 per transaction). I went over 200 items for sure, as it is clearly seen from EB stats, and PP has recently played some games with me because of 200 / yr. transaction threshold. And still, below 100 transactions counted in seller dashboard. I just wonder where do they disappear.

james13v · #4 06-20-2015

How many were international sales?

muzzie · #5 06-20-2015

All of them.

Haidukken · #6 06-20-2015

Hmm.... Could it just be a glitch or has it been awkward for a while now?

james13v · #7 06-20-2015

Quote:

Originally Posted by muzzie

All of them.

Well, I don't know how your Latvia dashboard would look. But mine, it has View status in: USA option. When I click View status in: Global, it shows many more transactions and a completely different seller performance.

Dmshark25 · #8 06-20-2015

Yea you are probably looking at domestic seller performance click Global

muzzie · #9 06-21-2015

Thanks guys, I've switched to "Global" performance tab, and it hows everything correctly now.