Re: Confronting a buyer in person, The Ebay Fantasy. LMFAO
The buyer had opened a return request a couple days ago. I waited till the last day to respond and I sent him a partial refund of $2.50. He obviously declined it.
He then opens up a case against me, calls ebay to escalate it.
I just called them and got the case sided in MY FAVOR!
Here's the kicker........ I HAD A 14 DAY RETURN POLICY ON THE ITEM!
I got eBay to side the case in my favor on a case where he wanted to return the item and I had the 14 day return clearly stated in my listing. It was the 2nd attempt, the first rep said I had to wait and let the process run its course and I'd get a "email regarding their decision"
It says "This case was found in your favor because this item isn't eligible for eBay Buyer Protection. Any feedback left, including detailed seller ratings, will be removed and won't affect your seller performance standing. Note: It could take up to 24 hours for your Seller Dashboard to reflect this decision."
When you click on the listing it SAYS "covered by ebays money back guarantee" The power of communication.
This is testament to eBays lack of awareness on whats going on.
He could do a charge back on his credit card but its only $25 dollars...This is truly priceless.
I got BOTH defects removed and still got his money. And he has my feedback still on his account hahaha
Last edited by solefoodbk; 06-30-2015 at 02:36 PM.
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