Paypal dispute: "Did not authorize this purchase"

[Retailer77]

I got an email from paypal today stating supposedly "buyer did not authorize this purchase" for $181....yea ok...suuuuuuure.
I hate these type of buyers/scammers

[phaz0rz]

Yup. That's a chargeback for you. Welcome to the game

[Retailer77]

Originally Posted by phaz0rz

Yup. That's a chargeback for you. Welcome to the game

Do sellers tend to win these cases?

[GreenBean]

Not always.

What did you do as a seller in terms of delivery of this item.

Just a hint for next time. This is a payapl issue so use that forum next time...

[phaz0rz]

Yes, unfortunately. But from what I've noticed (depending on the circumstances) Paypal will cover the loss a lot of the time, so money isn't deducted from your account. Now if Paypal thinks you've scammed someone, that's another story and you'll probably taking the $180 loss in that case.

But since this is an "unauthorized payment" I think you have a good chance of Paypal covering the chargeback for you. It will take several weeks for the chargeback to be fully resolved though..

[Retailer77]

Originally Posted by phaz0rz

Yes, unfortunately. But from what I've noticed (depending on the circumstances) Paypal will cover the loss a lot of the time, so money isn't deducted from your account. Now if Paypal thinks you've scammed someone, that's another story and you'll probably taking the $180 loss in that case.

But since this is an "unauthorized payment" I think you have a good chance of Paypal covering the chargeback for you. It will take several weeks for the chargeback to be fully resolved though..

Thanks Phaz0rz, and this would NOT count as case closed without seller resolution on ebay right
Also, is there anyway to avoid this in the future?
I would assume no since virtually anyone can do a chargeback

[phaz0rz]

Originally Posted by Retailer77

Thanks Phaz0rz, and this would NOT count as case closed without seller resolution on ebay right

That's correct. Chargebacks in Paypal will not effect your eBay account whatsoever.

[GreenBean]

Originally Posted by GreenBean

What did you do as a seller in terms of delivery of this item.

Wondering if you might make a comment...

[Play]

Originally Posted by realdeals

You seem to be getting an awful lot of hassles on the accounts you have just started up, disproportionately so it would seem.

Low DSRs.....chargebacks.......cases being opened....

I'm going to side with this statement, you have an awful lot of problems on your accounts in such a short space of time, your luck seems real bad or your the one causing mischief. Im starting to think the latter.

[Retailer77]

Originally Posted by Play

I'm going to side with this statement, you have an awful lot of problems on your accounts in such a short space of time, your luck seems real bad or your the one causing mischief. Im starting to think the latter.

It is the former believe it or not..the items I sell are prone to scamming
My DSR's are fine though.

[Play]

Originally Posted by Retailer77

It is the former believe it or not..the items I sell are prone to scamming
My DSR's are fine though.

Give them up and move to another product. Doesn't make you look good on the forums with so many issues, but more so, your metrics should be a nightmare at this point with the way things have been going - beyond economical repair I would assume.

[Retailer77]

Originally Posted by Play

Give them up and move to another product. Doesn't make you look good on the forums with so many issues, but more so, your metrics should be a nightmare at this point with the way things have been going - beyond economical repair I would assume.

My shipping metrics you mean?
I am still top rated for all my metrics, not sure what you mean?

[newjerseymax]

I don't recall ever losing one of those cases if:

I shipped to original address listed on sale and showed proper delivery via shipping company.

[GreenBean]

Originally Posted by newjerseymax

I don't recall ever losing one of those cases if:

I shipped to original address listed on sale and showed proper delivery via shipping company.

Yes, this is usual.

I asked twice for a reply on what the OP had done regarding delivery.

He might answer you.

[Retailer77]

Originally Posted by GreenBean

Wondering if you might make a comment...

Sorry for late reply, I did ship this item and have delivery confirmation and tracking

[phaz0rz]

Nosey, nosey, nosey.

All of us follow different business models guys and gals.. leave retailer alone.

[Retailer77]

Originally Posted by realdeals

Yeah, leave alone the guy opening up a dozen threads a week begging for help through his own incompetence.

It's REALDEALS....I bow down at once

[GreenBean]

Originally Posted by Retailer77

Sorry for late reply, I did ship this item and have delivery confirmation and tracking

Good... Your first line of defense....

Wondering why you have not reached out to the buyer?

Msybe the toerag had a minor use parents' card etc etc.

[Retailer77]

:

Originally Posted by realdeals

So you should.....because doing it YOUR way is working so well for you isn't it.

[Retailer77]

Originally Posted by GreenBean

Good... Your first line of defense....

Wondering why you have not reached out to the buyer?

Msybe the toerag had a minor use parents' card etc etc.

There was really no time to reach out to the buyer..they just opened the chargeback case on paypal this morning

[GreenBean]

Originally Posted by Retailer77

It's REALDEALS....I bow down at once

Here is a hint.

Put a user on ignore if you dislike their comments.

Threads need not be taken off topic all the time.

You are having issues that should not be happening.
When you post it helps more if you add some details of what you have done to sort the issue.

I know selling is a pain. But when we get our act together, we can manage.
I would like for you to have the same outcome.

[GreenBean]

Originally Posted by Retailer77

There was really no time to reach out to the buyer..they just opened the chargeback case on paypal this morning

And you have still not contacted them?