cases closed without seller resolution: Below standard. Am I at risk & how to fix
Next evaluation coming up in a few weeks and it says projected is below standard because of this:
3 of 130 transactions makes about a 2.28%. Cases closed without seller resolution
So what will happen at my next evaluation, will they give me a warning to get my rate up or give me the boot?
And If I need to get my rate up how many more items do I need to sale in order to get me back right?
And I thought it had to be 3% or less and if I'm at a 2.29% that puts me under 3% right?
Last edited by golferman; 08-10-2016 at 03:00 AM.
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