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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com


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Old 10-19-2011, 10:48 PM
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Default MC999 Your eBay account is restricted

I am not sure how, but eBay seems to have linked my new seller account with my old one, which was restricted because the Paypal connected to it got limited. I used a different IP, CC info, name, address, phone, and all that.

Then today I got this email:

Quote:
MC999 Your eBay account is restricted

Dear ****************

Thanks for selling on eBay. It's important that we speak with you about recent activity on your account. Your listings have been removed until we can talk with you.

To prevent your account from being closed, please contact us within the next 48 hours using this link:
http://contact.ebay.com/ws/eBayISAPI...s%20account%3F

Note: You may be asked to sign in. You can always sign in from the eBay home page before clicking the link above.

We appreciate your help verifying your account as quickly as possible and welcome you as a member of our community.

Thanks,

eBay
My question is, it says that I need to call them and provide PP account info (don't want to do this) credit card or debit card info, or a checking bank account. Has anyone else experienced this, and what do they ask for? Is it worth trying to make the call? The MC999 is only a restriction, not an indefinite suspension, so I'm not sure.
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Old 10-19-2011, 11:07 PM
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How bout cookies
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Old 10-24-2011, 09:06 PM
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Default

A lot of people are getting these on new accounts.. It's usually for a reason like cookies (like when you have to clear them for security reasons) or IP not exactly matching the location (low risk), also if you have an VPN this will trigger.

At this point there's only two things you can do:
A) Call them up, they'll ask try to verify information on the account with public records.. If they can't, they'll offer an alternate method where they'll ask for ID + Utility Bill or such.
B) Account gone to waste. Forget it, move on.

If you know where to get documents for option A, it isn't so bad..

Last edited by PTXCDEXIA; 10-24-2011 at 09:11 PM.
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