Please help!! Tickets sold to buyer who made a claim
I sent tickets to a buyer via USPS with a signature required. The buyer signed for the tickets and he paid me. The event closed early because of the weather(rain). The buyer opened a case stating that the tickets were unusable because the event was cancelled. I replied and the case went to the resolution center and Ebay sided with the buyer.
I don't know if the buyer used the tickets or not. He could have sold them to someone else as far as i know. I spoke with an Ebay representative and was told that if I didn't refund the money to the buyer then Ebay would refund the buyer and then ebay would come after me for the money. I was told there was basically nothing I could do at this point, either refund the buyer or refund ebay. He insinuated that if I didn't refund the buyer the case would be turned over to a collection agency.
Oh yeah. he said I had 3 days to decide what I wanted to do or the case would be closed and I would owe Ebay the money. I have already paid the ebay and paypal fees incurred for the sale of the tickets which they say i will get back when i refund the money. Is this legal? Any and all help will be greatly appreciated.
Last edited by GreenBean; 04-23-2014 at 06:53 PM.
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