What is counted as a Defect on a cancelled transaction on eBay?
What is counted as a Defect on a cancelled transaction on eBay?
If I Buyer paid for the item but the Seller sent Buyer a question about an important question before shipment and Buyer does not respond before my handling time then if I cancel the transaction using 'Buyer is unresponsive' and also fully refund the Buyer. Will this count as a Defect?
Also, Buyer paid on July 23rd and my handling time is 2 business days. I am worried that the Buyer will open a case against me anytime now and I will get a defect. Please help.
Last edited by Seller eBay; 07-26-2014 at 04:40 PM.
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