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| eBay Suspensions General issues related to eBay suspensions. Mostly geared towards eBay.com |
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Welcome to the eBay Suspension & Paypal Limited Forums. You are currently viewing our eBay Suspension boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact us. |
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| | #1 (permalink) |
| Tech Support Guru iTrader: (67) Join Date: Jan 2007 Location: United States
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![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Activity: 95% Longevity: 99% | UPDATE 8/2008: Today, EBAY and PayPal are inextricably linked. By reading this thread all the way through, you can learn a little bit about that process and how it came about. But the bottom line today: DO NOT use a PayPal that was associated or used in any way with a prior suspended EBAY account, or even used or associated with a NON-suspended EBAY account that traces back to your information, with your brand new EBAY account! Create everything anew! In general, new EBAY, new PayPal, new everything. --- My PP and EBAY accounts are never linked. I mean I never link them - I just enter an email address to receive PP payments into my EBAY auctions. That's it. However, today one of my PP accounts (the one containing the email address I use to receive payments for my EBAY auctions on this one EBAY account I have that is about 90 days old), was limited. This is a relatively new PP account, and that had been limited twice before actually, but in both cases the limitation was promptly lifted. One limitation was because they wanted SS #, one was to run a credit check. I passed both with flying colors. This time the dummies at PP asked for some of the same items they had obtained before - such as copy of driver's license and utility bill - but also more stuff, new things they did NOT have yet - like tracking #s for shipments made, name of suppliers, COPY OF BANK STATEMENT, etc. Now, interesting to note that if PP is now asking for copies of Bank Statements, you cannot expect to always be able to just give any old bank account # to them that does not correspond to the name on your PP account! --- Now this is the message EBAY sent me: Subject: Notification of Limited Account Access OMARCP (KMM_________________KM) Received: Jul-22-07 From: eBay Customer Support Expires: Aug-21-07 Dear ______________, As part of our security measures, we regularly screen account activity. During a recent screening of your PayPal and eBay accounts, we observed activity that is unusual or potentially high risk. For this reason, we have limited access to your account(s) until additional security measures can be completed. In order to resolve the limited access on your account(s), please log into your PayPal account and go to the "Resolution Center". Click the "Resolve" button under the "Action" column for the step you would like to complete. To locate the Resolution Center, please log in to your account and click the Resolution Center subtab located on the Account Overview page between the History and Profile subtab. Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file. We thank you for your prompt attention to this matter and apologize for any inconvenience. Sincerely, Account Review Department Note how the review process involves submission of docs to PAYPAL. So, what is PP going to do in the end? Tell EBAY, "Yeah this guy is okay" - in which case I will be reinstated, OR, will they reveal my REAL name and ADDRESS to EBAY which will of course correspond to a past suspended account, in which case of course I will then get the permanent boot. Time will tell...BUT one thing is certain. There appears to be some higher degree of coordination starting to happen between EBAY and PayPal. As far as being "high risk" that is B.S. I have 100% positive feedback - over 50 already - and am selling the same damn things I have been selling all along. I did bump up the volume a bit recently and start listing maybe 30% more dollar volume at a time, but that's it. Last edited by Modee; 08-02-2008 at 12:54 PM. |
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| | #2 (permalink) |
| Administrator iTrader: (4) Join Date: Jan 2007 Location: United States
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That doesn't sound good. I hope you get you account lifted. It seems like Paypal and eBay are now starting to work together better. Which isn't good for... lots of people. |
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| | #3 (permalink) |
| Tech Support Guru iTrader: (67) Join Date: Jan 2007 Location: United States
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The only thing on the plus side is that somehow, other than the initial payment for a few bucks, I have managed to rack up MASSIVE fees owed so if worst comes to worst and I am not reinstated, I will just move on to a backup account and end up owing (stiffing them for) a LOT. I guess the date I created the account was just before billing date so that I have seen so far only two bills, and paid only the first tiny one. |
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| | #4 (permalink) |
| Tech Support Guru iTrader: (67) Join Date: Jan 2007 Location: United States
Posts: 3,898
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Also, I just determined that PayPal sent me almost the identical email: Dear __________, As part of our security measures, we regularly screen account activity. During a recent screening of your PayPal and eBay accounts, we observed activity that is unusual or potentially high risk. For this reason, we have limited access to your account(s) until additional security measures can be completed. In order to resolve the limited access on your account(s), please log into your PayPal account and go to the "Resolution Center". Click the "Resolve" button under the "Action" column for the step you would like to complete. To locate the Resolution Center, please log in to your account and click the Resolution Center subtab located on the Account Overview page between the History and Profile subtab. Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file. We thank you for your prompt attention to this matter and apologize for any inconvenience. Sincerely, Account Review Department So now PP is telling me to pay my EBAY fees...lol |
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| | #7 (permalink) |
| eBay Professional iTrader: (0) Join Date: Apr 2007 Location: NJ
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Hey Modee, I mentioned this in one of the other threads, paypal and Ebay are now talking to one another! This is apparent when you do not have your accounts linked but you try to list an item and use the "require immediate payment"... It seems ebay reaches out to PP and sees if your account is a premier or a business account which is required to take that immediate payment. If not then you can not list it that way and ebay tells you what type of account you have. Also, FYI People .... Ebay is now checking phone numbers! I heard from a friend of a friend who works in trust and safety that ebays new system check dials the phone numbers listed and those returned as disconnected or not a number ebay is going to end auctions and ask you to verify your number. The way to verify the number is thru a "pin" number that they will give you when you allow them to call the number. Now if you have a voicemail service this is ok as they will leave the "pin" number and then you can enter it later. It seems this is all computerized, meaning no human contact, just random computer calls and computer voices for "pin" numbers. Also, I was told that Ebay has plans for the following: 1) Requiring all new members to register with a credit card. 2) Requiring Selling accounts to have a bank account on file as well, sort of like how PP checks to verify you. 3) All new accounts will not be able to list an item for sale for 30 days. (I guess this is their way of preventing you from reregistering when your account is kicked and start selling again) And the biggest one of all... Are you ready.....You are gonna love it!!!!! 4) Requiring all selling accounts to provide a SS# or Business Tax ID # Get ready for some heavy times in the future.... My advice to everyone here is if you think 1 back up account is good enough.. well you are wrong. As with other things they have done in the past maybe you can get grandfathered in with the accounts, but I think eventually that will end as well.
__________________ Not Happiness but Money makes the world go round! |
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| | #8 (permalink) |
| eBay Newbie iTrader: (0) Join Date: Jun 2007
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FeeBay, If you have a friend of a friend who works at eBay T&S...maybe we could all put together some kind of 'offer'? The "30 days" thing definitely has weight when it comes to reasons for suspension. But like all the other 'traps', its 'iffy', until another 'iffy' factor matches then they're exponentially less 'iffy', ans so on. I'm currently experimenting with several accounts, one day I'll know for sure...kinda, what the reason is for detection/suspension. Another tip: Maybe already in the forum, use Auctiva. I know it can be klunky, but it has a lower risk factor for detection compared to Turbolister or positng ads directly. |
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| | #9 (permalink) |
| Banned iTrader: (0) Join Date: Jun 2007
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So you guys and gals know what that means, get your own website on and poppin quicky. Sales will come just as much as ebay as long as you have a nice friendly user site
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| | #10 (permalink) |
| Level 3 Restrictions iTrader: (0) Join Date: Feb 2007
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I wonder if this would explain why suddenly I'm unable to list using buy it now on less than 10 FB accounts where previously I had no problems. At first I thought it was the deletion of the old linked account that had been there for years. But it might just be the tighter control...and if ebay is reaching out to check for premier accounts, they might just as well be looking for linked accounts too. I'm going to try an experiment and see how it turns out. It would stand to reason that if the problem was created by the deletion of the account, if I re-add that account, maybe the option will return. If it doesn't, it probably means the problem is just caused by the tighter control. Of course, I also run the risk of having the whole account suspended if I try this, but I already have a neg so what the hey... |
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| | #11 (permalink) |
| Level 3 Restrictions iTrader: (0) Join Date: Feb 2007
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Likethemapples, I'm still wary about Auctiva's little key that is generated to allow them to host your auction (or pictures). There's got to be some information that is disclosed there, although the problem might be solved just by clearing cookies, which I already do religiously. Have you ever noticed an account being banned out of the blue lately, with no known cause? If so, it might be Auctiva to blame... |
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| | #13 (permalink) |
| Level 3 Restrictions iTrader: (0) Join Date: Feb 2007
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So you're saying that the information they gather when they setup the link between them and ebay can't even be shared if ebay threatens legal action? I'm just thinking of the extreme example of course, but if the information is there, I don't see why ebay couldn't ask for it any time they chose, unless it violates your rights in some way. In which case I don't see why you would even need to open a new auctiva account and develop new picture links any time you're suspended. But you do that, right? |
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| | #14 (permalink) |
| Banned iTrader: (0) Join Date: Jun 2007
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No Auctiva stated they do not share any information. the token is placed for Auctiva not vice versa on auctiva's site. The token allows auctiva to work in your account on your behalf, thats it. Actually after I got suspended I used the same auctiva account and picture links. I lasted for about 2 1/2 months. But the only reason i got suspended was my own fault. |
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| | #15 (permalink) |
| eBay Newbie iTrader: (0) Join Date: Jul 2007
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Gentlemen, there is no need to debate the possibility of Paypal & Ebay exchanging information. Below is a quote from an email sent by PayPal after I got suspended from eBay. "...... How we share personal information with other parties We may share your personal information with: Members of our corporate family (these are companies owned by our parent, eBay Inc., such as Shopping.com or Skype) to help detect and prevent potentially illegal acts, provide joint services and for other business purposes. However, these corporate affiliates will not use this information to market their services to you unless you have approved it. ......" It's official. It's 100% clear. On March 10 I got suspended from eBay. On March 11 Paypal writes to me to remind me of their privacy policies. What got suspended on March 10 was a backup account, which was connected to a prior suspension in NO OTHER WAY, but through a non-primary email address at PayPal. And I don't think this sharing is new. It must have been happening since ebay acquired Paypal. One of the goals of acquisition may have been information access, for all I know. |
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| | #16 (permalink) | |
| eBay Newbie iTrader: (0) Join Date: Jul 2007
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![]() Activity: 0% Longevity: 73% | Quote:
The problem is that nothing stays the same these days any more. Just last year I would have been able to register an account without a credit card (if my email was not from "hotmail" and their likes), now I need a card for everything. Nothing prevents eBay from "entering an agreement" with auctiva, whereby they exchange some information. If it does happen in the future, we may not discover it except through a horror-story. In the past few months, ebay's aggressiveness in witch-hunting has skyrocketed. It's as if there was a new manager in charge of T&S and he was out to prove himself. Any such manager worth his mettle would also monitor a forum such as this one, right?.... I mean, it only took me 10 seconds of Google-ing to find this forum, and I take it they must be smarter than me... | |
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| | #17 (permalink) |
| eBay Newbie iTrader: (0) Join Date: Jul 2007
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Modee, when you say: "My PP and EBAY accounts are never linked. I mean I never link them - I just enter an email address to receive PP payments into my EBAY auctions. That's it." When you enter the email address where to receive Paypal payments, I mean, that piece of information sits on an eBay server somewhere. eBay owns it, and can use it in an investigation. If eBay asks Paypal to scan their database for this email, it will bring up your PP account, right? and bingo!, you're linked to it. |
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| | #18 (permalink) |
| Tech Support Guru iTrader: (67) Join Date: Jan 2007 Location: United States
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No, there is quite a difference between linking your PP account with EBAY and simply inputing your email address in your auctions to receive PP payments. Please scan and read this site carefully and you will understand what I mean. This issue has been discussed extensively. At this point I am putting my various EBAY accounts more or less on hold, until I get my own merchant credit card account. I am confident that the way EBAY took me down this time is via PayPal. In fact, maybe the fact that I used a new PP account is what did me in - if it had been one of my old ones, I might not have been molested. |
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| | #19 (permalink) |
| eBay Newbie iTrader: (0) Join Date: Jul 2007
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I decided to log onto my Yahoo account and give them a try at their auction and here is what came up on their home page for the auction....Guess who they suggest you go with as their auction partner! Yahoo! Auctions Welcome, dgsgdg39[Sign Out, My Account] * Auctions Home - * My Auctions - * Help Search Advanced Search Web Search Yahoo! US Auction sites are retired! Read more details here As of June 3, 2007 listings are no longer accepted| As of June 16, 2007 bid/buy are no longer accepted We are sorry but Yahoo! US Auctions has been retired and is no longer accepting listings or bids. (If you are recent Y! Auctions seller, bidder or buyer click here for more information) Visit our leading auctions sites in Hong Kong | Singapore | Taiwan You have options in other Yahoo! Properties Yahoo! Shopping | Yahoo! Classifieds | Yahoo! Small Business Yahoo! Auctions Recommends eBay With the closure of the Yahoo! US Auction sites, users are encouraged to migrate to eBay Yahoo! Auctions recommended partner. Buyers | Sellers |
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| | #20 (permalink) |
| Administrator iTrader: (4) Join Date: Jan 2007 Location: United States
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You're 100% correct. With time comes change. That's why we have to stay on top of what changes. As a forum which discusses current events and best strategies to keep active in eBay, I feel we have the one up on eBay. They can change as much as they like, and we'll always be able to adapt. Where there is a will, there is a way. |