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Old 05-04-2008, 02:42 AM
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Default How long does customs take to clear parcels / packages ?

I'm just wondering how long does customs usually take to clear or release parcels / packages sent from overseas?

before anyone asks, no i am not curious because im importing counterfeits, its a matter of curiosity, because some of my parcels clear within 10minutes to an hour, but others can be there for half a day or more?

does it vary depending if its the weekend or what?
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Old 05-04-2008, 02:54 AM
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regarding OZ Customs, I think it is an 'or what' answer. Since I import using USP Global
Express Guaranteed (from USA), I know I have a 3 business day turn around. Therefore
I ensure the parcel is sent Mon pm and usually have it in hand Thursday pm. Not had any
trouble with longer times. However I know that with Fedex, DHL that the service is much
slower. Problem is nothing is certain. Of course I am not referring to drop shipping.
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Old 05-04-2008, 03:57 AM
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i see, Australia's customs seems to vary quite strangely, sometimes there very fast, other times there very slow
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Old 05-04-2008, 05:15 AM
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Amongst the various Customs agencies I have dealt with, I would say that HM Customs(UK) would get my vote. Best Customs agency for not even being on the same planet would Fiji Customs. The Fijian staff graduate and move on to work for ebay. 'stupid'.
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Old 05-04-2008, 05:45 AM
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LOL i can only imagine what the guys are like at the fiji customs haha
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Old 05-04-2008, 06:29 AM
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do customs work on weekends, sundays? are they a 24/7 operation ?
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Old 05-04-2008, 07:20 AM
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Yes. But they do not offer assistance to the public 24/7. If you do not use or have access to the ICS (Intergrated Cargo System) you have to wait for 'normal' business hours. Import agents who are mainly associated with freight companies have more interaction even after hours. I might tell you about
a missing container of japanese sea scallops one day.
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Last edited by GreenBean; 05-04-2008 at 09:47 PM.
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Old 05-04-2008, 08:25 PM
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HI: I know that UPS uses a Customs Brokerage firm, I can usually track a package, get it cleared through customs in 1-2 days
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Old 05-04-2008, 09:12 PM
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cool, thanks for the answers guys, interesting to see how customs works around the world.
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