iOffer: Account Under Review

[albaniansniper]

Hi everyone,
I was going to open an seller account with I offer and all went ok, they said that they will debit my card something a small amount just to come back in few days later to verify my bank account at last,but when I try to enter that small amount it just wont go through. I try it 3-4 time and then come out with this message down below.

Account Under Review
Your account has been temporarily placed under review.

Please be sure that you have paid your fees in full. Many times, restrictions to your accounts are caused by outstanding or overdue fines not being paid.

After you have cleared your balance, please contact us here or our customer service staff regarding your account.

I send an email regarding this issue but not a respond yet?
Any suggestions?

[Laritha]

Call them to be sure.

[albaniansniper]

Originally Posted by Laritha

Call them to be sure.

No Phone number by the way, Also I'm based in UK calling Usa Isn't Cheap.

[rsot]

How many days have passed since you e-mailed? If more than 72 hours, would suggest a polite and formal call to follow-up. Know all details of your account in terms of registration info in case they ask

[albaniansniper]

has not been 72 hours yet but I guess I just have to wait for now.

[GreenBean]

Major problem is iOffer do not offer phone contact.

Best I might suggest is seeing what is on their hopeless Help site.

They are known to take a long time to respond unless it suits them

[yotano211]

Originally Posted by GreenBean™

Major problem is iOffer do not offer phone contact.

Best I might suggest is seeing what is on their hopeless Help site.

They are known to take a long time to respond unless it suits them

wow, they dont provide much of customer support and yet their fees are at ebay level high.

[GreenBean]

Originally Posted by yotano211

wow, they dont provide much of customer support and yet their fees are at ebay level high.

Aye, they do not 'do' customer service.

[albaniansniper]

Finally they wrote back to me and Account is back.
I have the amount they deposited in the account but wont let me pass that stage.
My location is UK now what do I add?
Do I add £0.01 or $0.01 or just numbers 0.01

[derbydave]

Originally Posted by albaniansniper

Finally they wrote back to me and Account is back.
I have the amount they deposited in the account but wont let me pass that stage.
My location is UK now what do I add?
Do I add £0.01 or $0.01 or just numbers 0.01

i did this a few months ago. it deposited in £'s but had the dollar amount in the subject line (of where it came from). check your statement online (if you can) and it should tell you

[albaniansniper]

I have two small amount.
From ioffer is: £0.39
The other one saids 'non sterling transacti is just: 0.01
When i enter the amount it shows this message as shown down below!


What I'm doing wrong here?

[BigCJ]

You did nothing wrong. This is the process and it is flawed.

I sold on ioffer around a year and a half ago and had to jump through the same hoops.

Just shoot them another email to tell them about your processing error

[sax4]

I registered with Ioffer a while ago, go some sales pretty quickly, but they also put some of your listings under review pretty quickly, especially if they are high risk categories, ie movies etc