PayPal asking 4 for DOB and last four of social

tonystheman33 · #1 07-08-2016

So now everytime I log into PayPal right away they asked me for my date of birth and last 4 of the social security number. Don't know why but it's basically asking upgrade to a business account and I can't get out of it. I have money in that account end I get sales from eBay through it. How do I get past this I'm not even trying to sign up for a business account. This really stinks because what happened was I got a negative from a buyer from eBay right after he purchased an item as soon as I clicked shipped he said please refund my money. And I told him why would I refund your money after you in item. So basically he loved me and I get feedback I was very upset called PayPal from an old phone number which I shoulda never done I believe that's what caused this issue and the lady tried to verify even though I put an old phone number in that was not banned on PayPal I just didn't have the phone anymore because I was a prepaid phone and the number it's fired. So I think that she asked me what about the account on this certain address which is not bad it's my brothers and basically hung up after that I still got orders didn't realize that basically I was limited told today. So I got a new phone in the mail with a new number and I tried to go on my PayPal and this is what happened I kept getting please enter your information to upgrade to a business account the last 4 of my Social Security and date of birth. Because I'm using a ghost account I can't verify anything is there any way to get past it without actually having to start a new eBay and PayPal account? Anyone that gives me knowledgeable answers and help me get past this without having to start a new account I will send $20 as a thank you so please let me know only leave answers if you know for sure how to get out of this I don't want to try multiple things and get banned for sure because right now my PayPal I mean my eBay works I can log in with no problems change information with no problems PayPal I can't get past asking for the last 4 of my social and my date of birth

empirestate · #2 07-08-2016

You answered your own questions.

flyhigh336 · #3 07-09-2016

Quote:

Originally Posted by empirestate

You answered your own questions.

so your saying, paypal link your ssc with the bank acc you attach your paypal with?

lithium · #4 07-13-2016

You don't remember the date of birth you entered (or was entered) in the account?
Was an SSN entered in the account earlier? if not then just put any 4 numbers.
There is no other way to get past the security questions im afraid.