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PayPal Talk General issues related to Paypal


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Old 07-03-2009, 03:11 PM
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Default Dealing with a dishonest buyer

Hi there
I have refunded a customer who bought a bag from me, she opened a paypal dispute and I agree to refund her
She shipped the bag back to me, dhl from Singapore COD 90$ that I now have to pay
Is there something I can do?
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Old 07-03-2009, 03:22 PM
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Don't pay. Refuse to accept.
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Old 07-11-2009, 12:17 PM
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will paypal still refund her if she doesn't accept the COD>?
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Old 07-11-2009, 07:20 PM
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Oh Boy...wouldn't that be the ultimate insult if you did pay the $90. COD and opened the package and found out the buyer shipped you back a stack of magazines or something.

OUCH!
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Old 07-11-2009, 07:31 PM
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Quote:
Originally Posted by rosie View Post
Hi there
I have refunded a customer who bought a bag from me, she opened a paypal dispute and I agree to refund her She shipped the bag back to me, dhl from Singapore COD 90$ that I now have to pay
Is there something I can do?
Don't ship to international sites. Re-do your refund policy. Never accept a return unless you have a confirmed message from the buyer that they accept your terms.
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