Chargebacks because of shipping. Ideas?
I sell coupons on ebay. Coupons are small, and cheap to ship. I usually just pay for the stamp myself and eat the cost, and give free shipping.
Well, some assholes out there figured out that they can report me to paypal for non-delivery, and in every single case, Paypal steals the money back from me, refunds it, and they got the coupons for free. I've lost over $100 to these scammer assholes. The last one, for $16.80, the buyer emailed me "haha" after paypal refunded him. WTF?
I've even forwarded emails from the buyers asking things like "Ok, I got them, but this one is torn" or "Wow, thanks, I saved a ton!" - but Paypal doesnt care. No tracking number means I never shipped it.
The cheapest I can find on paypal is $1.41 for first class mail + delivery confirmation. My sales have PLUMMETED since I started charging this shipping. Who wants to pay $1.50 shipping on a $1.00 coupon?
Is there a cheaper way to ship a 1oz envelope but track it? Is there a way I can prove to paypal I shipped the item without a tracking number?
Anyone have any experience with this?
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