paypal calling me questions

derrick · 08-01-2008, 02:24 AM

quick question, paypal just called me on my new paypal account, nothing vero, i didnt answer but my question is when they (paypal call), what do they ask for ? just user information

for exameple, name address, all the registration information ? anyone with experience, please shed some light, thanks!

**aspkin** · 08-01-2008, 02:58 AM

I usually don't answer. I have their number on speed dial and always know when they're calling. They haven't caught me yet.

Modee · 08-01-2008, 01:46 PM

Well, see aspkin, I think we are in different boats from some of these people. When they call our office lines, we know they are calling about PP account(s) we created years and years ago, so not answering has no repercussions.

I just created a new PayPal account a month ago, that rings into a cell phone I devoted to that new EBAY + PayPal account. And a lot of money is already flowing through those accounts. You can bet that when they call me on that line, I answer! To not answer could mean the death or at least higher scrutiny of the new accounts.

On newer accounts when EBAY / PayPal call, they ask anything ranging from verification questions to giving you a tutorial on making sure you ship using delivery confirmation, signature confirmation over $250., etc. etc. They will not ask for your social security # over the phone! if that is what you are worried about.

TMiles2564 · 08-01-2008, 05:29 PM

The question I had to answer were very basic.

Did you just receive money from a sale for this approximate amount?

Where do you purchase your inventory?

Do you ship with delivery confirmation?

And, yes if you do not answer, they will generally limit you and ask you to send in all sorts of paper work.....

I agree with Modee.....

divine422 · 08-01-2008, 05:57 PM

When i didnt answer the next time i logged into the account i had a message asking to update my number. They called again and asked me basically the same questions Modee said.

screwedagain · 08-21-2008, 01:23 AM

I got to say some of the calls been some pretty rude paypal reps. I don't even understand the reasons for calling if you have good feedback. And they expect someone to answer the phone in the middle of the work day. Jeez they must think us sellers have no life. I work a 6 to 2 job and you call in the middle of the day when no one will be home. I should leave a message on my machine to say for paypal to leave a message if its that important. And to top it off i call in when i miss a call, and they don't know why they were calling for. I guess the workers in the building are bored so they random call their customers to talk story and get them limited. Just had to get that off my chest.

08-01-2008, 02:24 AM	#1 (permalink)
derrick Subscribed Member iTrader: (0) Join Date: Mar 2008 Posts: 59 Thanks: 0 Thanked 0 Times in 0 Posts Activity: 2% Longevity: 35%	paypal calling me questions quick question, paypal just called me on my new paypal account, nothing vero, i didnt answer but my question is when they (paypal call), what do they ask for ? just user information for exameple, name address, all the registration information ? anyone with experience, please shed some light, thanks!

08-01-2008, 02:58 AM	#2 (permalink)
aspkin Administrator iTrader: (3) Join Date: Jan 2007 Location: United States Posts: 3,933 My Mood: Thanks: 0 Thanked 9 Times in 8 Posts Activity: 83% Longevity: 100%	I usually don't answer. I have their number on speed dial and always know when they're calling. They haven't caught me yet. __________________ Join the eBay Suspension Forums. Subscribe today! EBay Stealth - Get all the details for a stealthy eBay account! A clever person solves a problem. A wise person avoids it. — Einstein.

08-01-2008, 01:46 PM	#3 (permalink)
Modee Tech Support Guru iTrader: (63) Join Date: Jan 2007 Location: United States Posts: 3,813 My Mood: Thanks: 0 Thanked 11 Times in 11 Posts Activity: 91% Longevity: 99%	Well, see aspkin, I think we are in different boats from some of these people. When they call our office lines, we know they are calling about PP account(s) we created years and years ago, so not answering has no repercussions. I just created a new PayPal account a month ago, that rings into a cell phone I devoted to that new EBAY + PayPal account. And a lot of money is already flowing through those accounts. You can bet that when they call me on that line, I answer! To not answer could mean the death or at least higher scrutiny of the new accounts. On newer accounts when EBAY / PayPal call, they ask anything ranging from verification questions to giving you a tutorial on making sure you ship using delivery confirmation, signature confirmation over $250., etc. etc. They will not ask for your social security # over the phone! if that is what you are worried about. __________________ .. . Please read the following threads before you use this forum or create a new thread: http://www.aspkin.com/forums/ebay-su...ease-read.html http://www.aspkin.com/forums/ebay-di...ing-posts.html http://www.aspkin.com/forums/ebay-di...addressed.html Please read below before you PM me with a question: http://www.aspkin.com/forums/ebay-di...h-support.html I do offer one-on-one tech support! to get you back on EBAY quickly. Last edited by Modee; 08-01-2008 at 01:49 PM.

08-01-2008, 05:57 PM	#5 (permalink)
divine422 Subscribed Member iTrader: (0) Join Date: Sep 2007 Location: A 416 Canuck Posts: 366 My Mood: Thanks: 0 Thanked 2 Times in 2 Posts Activity: 0% Longevity: 62%	When i didnt answer the next time i logged into the account i had a message asking to update my number. They called again and asked me basically the same questions Modee said. __________________ Im not trying to make a killing, just trying to make a living.

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08-01-2008, 05:29 PM	#4 (permalink)
TMiles2564 eBay Buff iTrader: (0) Join Date: Mar 2008 Posts: 154 My Mood: Thanks: 0 Thanked 0 Times in 0 Posts Activity: 3% Longevity: 38%	The question I had to answer were very basic. Did you just receive money from a sale for this approximate amount? Where do you purchase your inventory? Do you ship with delivery confirmation? And, yes if you do not answer, they will generally limit you and ask you to send in all sorts of paper work..... I agree with Modee.....

08-21-2008, 01:23 AM	#6 (permalink)
screwedagain eBay Enthusiast iTrader: (0) Join Date: Apr 2008 Posts: 78 My Mood: Thanks: 0 Thanked 1 Time in 1 Post Activity: 0% Longevity: 31%	I got to say some of the calls been some pretty rude paypal reps. I don't even understand the reasons for calling if you have good feedback. And they expect someone to answer the phone in the middle of the work day. Jeez they must think us sellers have no life. I work a 6 to 2 job and you call in the middle of the day when no one will be home. I should leave a message on my machine to say for paypal to leave a message if its that important. And to top it off i call in when i miss a call, and they don't know why they were calling for. I guess the workers in the building are bored so they random call their customers to talk story and get them limited. Just had to get that off my chest.