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Old 04-09-2014
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Default What shall I do with echeck payment failed

I sold something on 3/21/14 and buyer paid by echeck. I wait till 3/26/14 and ebay told me ship now.

I shipped the item on 3/28/14 with delivery confirmation. Today received Paypal email to ask for tracking, delivery confirmation, buyer's address show on the shipping label etc.

Then I received 2 emails from Paypal said echeck payment is failed and do not ship and Paypal cancelled transaction.

Item was delivered last month. I sent all the proof.

What shall I do for this situation?

Also she in her shipping address, she missed unit # while in her ebay account has that unit #. When I print the shipping label, I noticed that she has unit # in address but not shipping address. I am not sure if she purposely missed that part to claim that she did not get the item. I added unit # to shipping address. I also brought this issue to paypal in notes when I submitted document.

Any suggestions are appreciated.
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Old 04-09-2014
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Default Re: What shall I do with echeck payment failed

Well clearly this buyer made sure the payment cancelled the moment they saw you had posted it.
paypal will NEVER tell you to ship a parcel when your receive an echeque. The payment even tells you to wait until funds have cleared.

You can try call usps to see if they will redirect it back to you if it is not to late.
Otherwise I am afraid there is nothing you can do. you will just have to take it down to experience.

I just hope for your sake it was nothing expensive.
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