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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #23  
Old 03-14-2011
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My packages that were being held for shipment in Hong Kong were all delivered to me last week. I placed another order yesterday, and my supplier assures me they problems with DHL have been resolved.

Slapped... I have never seen anything like that. I have seen a clearance delay, but never one that lasts more than one day. Its usually just a couple hours, then it starts moving again. I'd have to guess that a clearance delay of that timeframe means either the package has been seized, or it has been lost by DHL. I'd have to go with seized as an educated guess. I would be on the phone with DHL as soon as possible, if I was you. Good luck.
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  #24  
Old 03-14-2011
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Yes i've called, they tell me that the Package is Delayed Not Seized or Lost or any Import taxes or anything like that due,,so i ask at What point can we call it a Loss?,,,she did not know the awnser

I just think it is a Little odd, and Funny, My supplier and I got past this Package a Long time ago, i just cannot help but wonder,,,,
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  #25  
Old 03-14-2011
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That is weird. Every time I have had a issue like that when I call into DHL they always assign a team member to perform a inquiry directly to the center and then they call with the information. I've found the customer service to be outstanding.
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  #26  
Old 03-15-2011
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I have a dull that stills hasn't been inbthe system yet
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  #27  
Old 03-15-2011
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Slapped......that pig is gone.dull often tells u 1bthing..and then. Oh its seized
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  #28  
Old 03-16-2011
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Wednesday, March 16, 2011 Location Time
9 Processed for clearance at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 21:47

8 Clearance delay NEW YORK CITY GATEWAY, NY - USA 21:47

7 Arrived at Sort Facility NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 21:47




Why new york?? If you refresh it, sometimes it lists clearance delay as newest update. But they are all 21:47 god i hope this dhl makes it heh
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  #29  
Old 03-17-2011
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Quote:
Originally Posted by Moscutter View Post
Wednesday, March 16, 2011 Location Time
9 Processed for clearance at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 21:47

8 Clearance delay NEW YORK CITY GATEWAY, NY - USA 21:47

7 Arrived at Sort Facility NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 21:47




Why new york??
If you refresh it, sometimes it lists clearance delay as newest update. But they are all 21:47 god i hope this dhl makes it heh
What is wrong with New York? DHL Packages Not allowed there or Something?
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  #30  
Old 03-17-2011
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I've never seen new york on any tracking i've had...

Always cinci
9 Clearance delay NEW YORK CITY GATEWAY, NY - USA 02:42

Wednesday, March 16, 2011 Location Time
8 Processed for clearance at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 21:47




NOT LOOKING GOOD
big order too
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  #31  
Old 03-17-2011
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Every once in a While they do go Directly to N.Y. Gateway, It is a Little tougher a Customs Check in N.Y. that's for sure, more Packages do get seized
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  #32  
Old 03-17-2011
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I just called "Physical inspect 3-5 days" so yeah that's GG..... Already contacting the supplier. Man that's 2 address in less than 9 months. I guess it's back to DHL to PO box and making them call me for a street address for awhile lol... if you didn't know that trick.It does work, if your supplier will send to your PO box, DHL will call you and ask you for a physical address when it's on the truck. My supplier said he has never seen NY gateway.


Now how to explain to a relative they might get a certified letter... heh And no i didn't use my name.
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  #33  
Old 03-17-2011
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Why would you use a relatives name? You should never involve your family in anything like this as that puts them in jeopardy. What if the box that got seized had P90X in it. They would get a letter from Johnson and Pham threatining to sue them.

If you want packages to not come in your name just use a stealth name. Then the first time a package shows up and your not home the driver will normally leave you the paperwork to fill out for signature on file. Then after you fill it out you will never have to sign for anything ever again. That is what I do and never had any problems. Plus it's not like they actually check for id or anything when they deliver the package.
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  #34  
Old 03-17-2011
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Anyone know what's up with DHL right now? are they still seizing? i've switched to UPS for now but not liking the extra shipping costs!
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Old 03-17-2011
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Quote:
Originally Posted by slapped View Post
Yes i've called, they tell me that the Package is Delayed Not Seized or Lost or any Import taxes or anything like that due,,so i ask at What point can we call it a Loss?,,,she did not know the awnser

I just think it is a Little odd, and Funny, My supplier and I got past this Package a Long time ago, i just cannot help but wonder,,,,
Same date range as my package and mine was confirmed seized, i'm pretty sure yours is gone as well.
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Old 03-17-2011
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I've gotten a total of 10 packages though DHL and they went through Cincinnati with no problems.
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  #37  
Old 03-17-2011
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Quote:
Originally Posted by cardfelon View Post
Why would you use a relatives name? You should never involve your family in anything like this as that puts them in jeopardy. What if the box that got seized had P90X in it. They would get a letter from Johnson and Pham threatining to sue them.

If you want packages to not come in your name just use a stealth name. Then the first time a package shows up and your not home the driver will normally leave you the paperwork to fill out for signature on file. Then after you fill it out you will never have to sign for anything ever again. That is what I do and never had any problems. Plus it's not like they actually check for id or anything when they deliver the package.
I did use a stealth name

and no, i don't do p90x or cd's... Hell not even in one of the top seized category's and that's 3 for me in the last year
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  #38  
Old 03-17-2011
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You still should NEVER use a Relatives Name. oh and by the Way they WILL Get a Letter from Customs, and If they answer it they could get into some serious Trouble.

You see Customs Knows that people use Stealth Names/Addresses have things set up with DHL Drivers,,,Yea thats right Agents Know about all of that,,And then some,,,

So when they send you the letter it says that "You MIGHT have an interest in the Package" if you respond as if you do have an interest you open yourself up to prosecution,,

So if I were you Id let them Know about this situation before the get the letter and respond incorrectly,,
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  #39  
Old 03-18-2011
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Quote:
Originally Posted by slapped View Post
You still should NEVER use a Relatives Name. oh and by the Way they WILL Get a Letter from Customs, and If they answer it they could get into some serious Trouble.

You see Customs Knows that people use Stealth Names/Addresses have things set up with DHL Drivers,,,Yea thats right Agents Know about all of that,,And then some,,,

So when they send you the letter it says that "You MIGHT have an interest in the Package" if you respond as if you do have an interest you open yourself up to prosecution,,

So if I were you Id let them Know about this situation before the get the letter and respond incorrectly,,
Of course, and no it's not in their name either. Hell it's not even close to their last name. nonetheless they are already informed.
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  #40  
Old 03-19-2011
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Now DHL have sort the problem in hong kong,so now it is very smoothy to send the goods from there,and even it is faster than perious a lot.

We have been sending 19 packages to US LA and IO without any problem in the two weeks recently.
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  #41  
Old 03-21-2011
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ems is slower, we'll see how this goes
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  #42  
Old 03-21-2011
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just got a package through ems no problem...weird thing is i couldn't track it until it got here
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  #43  
Old 03-22-2011
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Hmmm

My DHL package on DHL.COM says Clearance Delay in New York, never had packages go through New York.

But DHL-USA.COM, the site reps say to use when I call for information, shows that it left New York.

So we shall see.
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  #44  
Old 03-23-2011
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Neither of those 2 sites are ever on par with each other. But, DHL.com tends to be more accurate and up to date.
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