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Go Back   eBay Suspension & Paypal Limited Forums > General Discussions (Off-Topic) > Wholesale Discussions > Shipping Talk

Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1 (permalink)  
Old 05-14-2012, 02:47 PM
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Default Received and processed... now its... Awaiting Customs clearance 3 times?

Hi,

Just after a bit of ...

Iv had items sent from china via EMS / Parcel force sevral times, and i am aware that customs can hold your item for a LOOOONG time as iv had parcels held for over 2 weeks before

BUT i am waiting on a parcel now and i have never seen it do this before?

heres a copy and paste...


14-05-2012 - 09:02 -International Hub - Awaiting Customs clearance



14-05-2012 - 08:45 - International Hub - Received and processed



09-05-2012 - 10:40 - International Hub - Awaiting Customs clearance



09-05-2012 - 10:39 - International Hub - Received in destination country



08-05-2012 - 00:19 - Delivery Agent - BEIJING - PTT -Forwarded for export



07-05-2012 - 18:16 - Delivery Agent - CHINA -Collected from customer


all is as knormal upto the 1st awaiting customs clearence, received and processed and then it knormally says on route to National Hub....

Any ideas why it is now awaiting Customes clearence AGAIN

if any1 else has had this lately can you please let me know what the situation was,
Thanks in advance x
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Old 05-15-2012, 05:33 AM
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It could possible be two things

1. it is has went through customs check , but not they have put on charges

2. it is awaiting review and they may have opened it and suspect its vero

give it about a week and you may find it gets released from customs . This has happened to me a few times , but not for about a year

good luck >
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Old 05-15-2012, 09:37 AM
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Still too early to tell.
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Old 05-15-2012, 11:15 AM
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Quote:
Originally Posted by wilburnet View Post
It could possible be two things

1. it is has went through customs check , but not they have put on charges

2. it is awaiting review and they may have opened it and suspect its vero

give it about a week and you may find it gets released from customs . This has happened to me a few times , but not for about a year

good luck >
what was the outcome when this happened to you Wilb?

Cheers for the reply
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Old 05-17-2012, 05:20 AM
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Exclamation same as mine!!!!

15-05-2012 14:12 International Hub Awaiting Customs clearance
15-05-2012 14:09 International Hub Received and processed
10-05-2012 11:09 International Hub Awaiting Customs clearance
10-05-2012 11:08 International Hub Received in destination country
08-05-2012 22:30 Delivery Agent - BEIJING - PTT Forwarded for export
08-05-2012 14:55 Delivery Agent - CHINA Collected from customer
SO NO WORRY, MINE IS MUCH WORSE THAN YRS ,STILL WAITING GOT NO CHOICE.
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Old 05-17-2012, 05:23 AM
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PLS LET ME KNOW FOR FURTHER NEWS
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Old 05-17-2012, 05:32 AM
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You will get charged customs charges, I have had this as have a few other users, may take upto a week to get the package from now though! once of mine had arrived at my local depot today....
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Old 05-17-2012, 07:16 AM
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Unhappy

I have the same problem guys!

17-05-2012 08:59 International Hub Awaiting Customs clearance
17-05-2012 08:48 International Hub Received and processed
13-05-2012 21:23 International Hub Awaiting Customs clearance
13-05-2012 21:22 International Hub Received in destination country
11-05-2012 00:32 Delivery Agent - BEIJING - PTT Forwarded for export
10-05-2012 20:15 Delivery Agent - CHINA Collected from customer

Quite a lot of packages like this I have, going into the 'Received and Processed' stage and then going back to 'Awaiting Customs Clearance'...

theres definetly some sort of clampdown, has anyone had their packages out for delivery yet? if so, how many days have you been waiting? Interesting to know, I am getting very frustrated! Hope this situation clears up soon or its gonna be a longgg delay importing and waiting with the growing backlog :-/
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Old 05-17-2012, 07:18 AM
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7 days is nothing GIVEN the circumstances of the country preparing for the Olympics.

If goods are imported patience is needed at times.
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Old 05-17-2012, 07:23 AM
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Theres been times where i have had to wait 7 Days for a DHL clearance.
Parcel force usually take a week to clear parcels to me.
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Old 05-17-2012, 12:16 PM
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Quote:
Originally Posted by Willkeelham View Post
You will get charged customs charges, I have had this as have a few other users, may take upto a week to get the package from now though! once of mine had arrived at my local depot today....
think your right... just had some movement and its now saying...



17-05-2012 15:15 International Hub Awaiting Customs Charging

11-05-2012 11:22 International Hub Awaiting Customs clearance

08-05-2012 20:06 International Hub Awaiting Customs clearance

08-05-2012 20:05 International Hub Received in destination country

06-05-2012 22:51 Delivery Agent - BEIJING - PTTForwarded for export

06-05-2012 16:16 Delivery Agent - CHINA Collected from customer


how will thay determn the cost of the charge? will i now receive a letter, what is the quickest way to get this cleared as never had to pay charges before!!!
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Old 05-17-2012, 02:19 PM
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Cool through the phone

pay it through the phone,parcel will be sent to u the daqy after
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Old 05-17-2012, 02:32 PM
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Quote:
Originally Posted by snowben View Post
pay it through the phone,parcel will be sent to u the daqy after
Cheers pal... you wouldnt happen to know who thay work out how much i need to pay? As im sure item wassent as gift or 30usd for cost my supplyer has said was put on it!!!!
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Old 05-17-2012, 04:46 PM
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hi

recently all of my parcels have incurred customs charges - the process takes longer than the international shipping time :(
Then i had a break, they let 2 through without charge - but now its back to being charged each time.
As far as I can see, they have never opened a parcel of mine - so I can only assume that it is based on weight.
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Old 05-17-2012, 05:10 PM
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Its to do with the ammount on the invoice ,i had a parcel with a avalue of $20 which went straight through in 2days but my parcels with a value of $30 have all been stuck in there for like 10days and got charged

My charge have only been like 7quid but parcel force charge a extra 13.50

All my parcels ive had recently have had all the paperwork taken out of the zip file on the parcel and checked,they wont be able keep up doing this though as the packages will be piling up 7 million packages go through there every year
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Old 05-18-2012, 12:36 PM
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Just had 1 parcel turn up at local hub with a 50 charge... confused to how charge was decided but paid it and will receive that one on Monday... 1 down 2 to go
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Old 05-19-2012, 10:00 AM
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The charge is 17.5% of the value of the item/items on the invoice plus if its parcelforce express 24 ,parcelforce will charge a 13.50 fee on top of the 17.5%
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Old 05-19-2012, 10:52 AM
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Quote:
Originally Posted by biggesmalls View Post
The charge is 17.5% of the value of the item/items on the invoice plus if its parcelforce express 24 ,parcelforce will charge a 13.50 fee on top of the 17.5%
The shipping invoice was marked at 30usd, hence why i am confused at getting the customs charge of 50 & i dont think the item would of been opened????
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Old 05-19-2012, 11:46 AM
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It must of been opened and resealed as i was charge for a parcel that was $30 and i got charged about 6 quid ,i shouldnt of even been charged as on the hmrc website it says if the tax is less than 9 quid they waive the fee

I was happy to pay the 7 fee i was jus pissed that parcelforce charged me 13.50 for doing nothing but delaying my parcel
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Old 05-19-2012, 02:54 PM
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Mine was seized on friday and 2 still to go .Do You think I should ask the seller to resend it but via DHL?
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