New malicious buyer scam strategy
I recently been hit with couple of scam cases, just want to share my 2 cents ....
Buyer would order 2 sets of identical item, usually seller would send 1 package with 1 tracking number of these 2 sets.
They would then claim they received only 1 set, in this case, seller has no way to prove that and forced to send another new set to buyer.
Once buyer sees seller's new tracking info online, they would claim again the 1st set they received is defective, so seller needs to send another replacement to buyer.
After all these 4 sets reach buyer, buyer would then file a dispute or A-Z Claim in AMAZON for full refund saying order not been fulfilled in a timely manner and they are all defective.
Advice to sellers, if you have an order of 2 identical item. ship them seperately with different tracking number.
So you would have proof that 2 sets have been sent and delivered.
|