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  #23  
Old 01-27-2015
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Default Re: Buyer left negative FB and now want full refund for Revise

Full refund for revision...buyer will revise to a neutral - not worth thinking that better feedback will be left
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  #24  
Old 01-27-2015
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Default Re: Buyer left negative FB and now want full refund for Revise

Quote:
Originally Posted by tida2004 View Post
Hello,
Today one of the buyer left a negative feedback for one item as he said *its faulty and not as listing* .
I politely asked him if he doesn't like the item ( which worth £40) can send me back and I am happy to issue full refund with postage cost.
I had 82 Positive FB with 100% now its 98.8%.
Buyer replied he will only revise feedback if I give him a full refund but he will not send it back.

Should I contact with eBBay or just refund him.
Yes, this is feedback manipulation. This is a guaranteed win for having the feedback removed. As soon as they read that message, it is over.
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