Proof of Postage to lift Paypal limitation on low value items

[aalexander]

My Paypal has been limited today, for a recent change in activity.
They are asking for photo ID, proof of address, invoices and proof of postage.

I can provide everything they are asking for apart from the proof of postage. The items I sell are relatively low value (about £5-6) so I just send them using regular first class with no tracking.

I do have about 60 positive feedbacks relating to these sales, would it be enough to just show a screenshot of my feedback on ebay? Or what other options do I have?

[elmo]

You can just tell them that you ship first class and that there is no tracking. I've resolved many issues like this and as long as they are cheaper products, they usually never have a problem with it

[Ebayorbust]

I have uploaded screenshots of feedback to show proof of delivery for items sent without tracking. They were accepted without any problems.

[aalexander]

Originally Posted by elmo

You can just tell them that you ship first class and that there is no tracking. I've resolved many issues like this and as long as they are cheaper products, they usually never have a problem with it

When you say, "tell them" — do you mean I would need to call over the phone?
Because on the limitation page it only allows me to respond by uploading a document.

[sriwaheguru]

Yes you can call them and tell them. For how many tracnsactions they asked for proof of delivery? If they asked only for 4,5 items then you can resend the items again with tracking post.

Ring them up and explain you send without tracking as they are low value.

[rookprop]

They are human. Youre email was automated. It doesnt know the difference between first class stamp and priority tracking.
Call and make sure you dont use a cell number with anyone elses account linked.

If the human is an idiot and wont remove the limit, just buy first class labels in ebay and mail them off. Will cost you about 12 dollars for 5 items. Should show delivered in a week.

[chokolat1]

I also today have the same limitation with my new paypal account. I only received 1 payment.
Was your limit removed after you provided them with all the info?

[aalexander]

Originally Posted by chokolat1

I also today have the same limitation with my new paypal account. I only received 1 payment.
Was your limit removed after you provided them with all the info?

I'm preparing all the documents to send, they hopefully should be ready to submit in the next few days so I will update...

[glacier922]

I just got one of these today, sold 9 items, about 60 bucks each in about 2 days, sent me a limitation email. Got to provide what they need.

[chokolat1]

Any luck with removing the limitation? I am still waiting, everything was sent to them yesterday morning, but still no response. I had to message them via message centre, as where they ask for proof of dispatch, upon clicking continue, the system tells me that there are no orders!

[Bradd]

Originally Posted by aalexander

My Paypal has been limited today, for a recent change in activity.
They are asking for photo ID, proof of address, invoices and proof of postage.

I can provide everything they are asking for apart from the proof of postage. The items I sell are relatively low value (about £5-6) so I just send them using regular first class with no tracking.

I do have about 60 positive feedbacks relating to these sales, would it be enough to just show a screenshot of my feedback on ebay? Or what other options do I have?

What was your change of activity ?

[rsot]

Originally Posted by Bradd

What was your change of activity ?

It's a standard limitation e-mail that Paypal sends out : "We have limited your activity due to recent change of activity" or so

[Bradd]

Originally Posted by rsot

It's a standard limitation e-mail that Paypal sends out : "We have limited your activity due to recent change of activity" or so

Why would they send this ? is it just a random luck thing ?

[aalexander]

OK just a quick update. I submitted everything Paypal asked for and my limitation was removed today successfully...
No need to call in, simply sent in screenshot of my feedback on eBay as proof of postage and it was accepted.

[aalexander]

Originally Posted by Bradd

Why would they send this ? is it just a random luck thing ?

As they say in the email, it's due to a change of activity.
For example if you've been selling £5 items for months, and suddenly start selling £200 items - this is a change in activity and Paypal are likely to limit your account.

[Bradd]

Originally Posted by aalexander

As they say in the email, it's due to a change of activity.
For example if you've been selling £5 items for months, and suddenly start selling £200 items - this is a change in activity and Paypal are likely to limit your account.

This is exactly what i intend to do but not 5 months im selling stuff from 5 to 60 pounds but i dont want to spend the rest of my life selling cheap items i intend to sell £370 items soon ,,i have them ready in China iv already paid half wtrds it When im old account was closed

[aalexander]

Originally Posted by Bradd

This is exactly what i intend to do but not 5 months im selling stuff from 5 to 60 pounds but i dont want to spend the rest of my life selling cheap items i intend to sell £370 items soon ,,i have them ready in China iv already paid half wtrds it When im old account was closed

Every account is different and it depends a lot on the age and sales you've had in the past. Take it slow and build the sales up gradually, this way you'll have more trust in Paypal's eyes and they will be less likely to limit you.