UK eBay & PaypalGeneral discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.
So I have had 4k held ransom by paypal for a 180 day hold that should have been up a few days ago but as yet nothing has changed with my account.
Should it automatically resolve itself or I will I have to call paypal over and over again to get it resolved.
If anyone has recently gone through this process I would love to hear how you got on?
I never received any notifications at all even after nearly 10 months and had to call them as Wired said. Was then asked to upload id and proof of address and once that was approved (took about 72 hours) they sent an email saying my money could be withdrawn. Whether this is standard practice or not I cannot say.
I never received any notifications at all even after nearly 10 months and had to call them as Wired said. Was then asked to upload id and proof of address and once that was approved (took about 72 hours) they sent an email saying my money could be withdrawn. Whether this is standard practice or not I cannot say.
OK I'm happy to give them a ring, I've already submitted drivers licence and passport so if they asked for ID again what would I be able to send them?
OK I'm happy to give them a ring, I've already submitted drivers licence and passport so if they asked for ID again what would I be able to send them?
I would say give it anything up to 2 weeks at least prior to ringing in as it can just cause more problems. They will usually send a automatic response when the 180 days are up allowing withdrawals... if you still don't get the update email ring them however have all details to hand. You can also just upload the same passport/ docs you uploaded previously! You will be just find believe me either way. Personally I've never had to call in and usually get the auto email
just call them up. Job done. When i first started Stealthing I stupidly ran up over 18grand in two accounts that got limited. Never got the emails, but called up, and withdraw it all there and then.
I learned my lesson well and truly on that one, never leave anything in PP other than to cover a couple of returns or some random chargebacks.
So I took the plunge and called them, they now need a bloody birth certificate off me in addition to the passport and drivers licencee.
It never ends!
Theres the reason why your account got limited then, poor quality docs. Does mean you would of never got it automatically available for withdrawal though, so at least you know.
Tough call, might have to swallow the loss to be honest.
When you told them you didnt have a birth certificate as your mom would of had it and she died years ago, what did they say?
Theres the reason why your account got limited then, poor quality docs. Does mean you would of never got it automatically available for withdrawal though, so at least you know.
Tough call, might have to swallow the loss to be honest.
When you told them you didnt have a birth certificate as your mom would of had it and she died years ago, what did they say?
Told them I had probably lost it, they just told me to apply for another one.
WTF... in US, so far, none of my accounts needed an ID
Maybe this is just a UK thing?
ALL Uk accounts require ID after a certain point due to EU Money Laundering Laws. That ID can also be accepted once but then rejected later on. Welcome to PayPAl UK.
Literally few weeks ago & I was on a same boat as you lot. I have had my money held for more than 180 days and I have not recieved any responce or anything from paypal. So I have decided to ring them up and 90% of the time they have asked me to upload Proof of ID & Proof of Address. I must have rang them like atleast 10 times through out like various days. Like the 11th time I tried one more again then boom one blessed rep had told me he had sent the account to the specialists and within 24 hours I have recieved an email that I'm eligible for withdrawal. So it's really depends on the rep.
Dont give up guys & just ring them again and again untill yoi find a good rep, who will process it for you without asking docs.
Make sure when you get asked for docs & do not strictly be rude to the staff & simply pretend like you going to upload the docs and hang up. Try that again and again until you get your money back.
Literally few weeks ago & I was on a same boat as you lot. I have had my money held for more than 180 days and I have not recieved any responce or anything from paypal. So I have decided to ring them up and 90% of the time they have asked me to upload Proof of ID & Proof of Address. I must have rang them like atleast 10 times through out like various days. Like the 11th time I tried one more again then boom one blessed rep had told me he had sent the account to the specialists and within 24 hours I have recieved an email that I'm eligible for withdrawal. So it's really depends on the rep.
Dont give up guys & just ring them again and again untill yoi find a good rep, who will process it for you without asking docs.
Make sure when you get asked for docs & do not strictly be rude to the staff & simply pretend like you going to upload the docs and hang up. Try that again and again until you get your money back.
Good luck
Great to hear you got your funds released. However doesn't really make sense as wouldn't Paypal have a record of them asking you to provide docs? Did they never ask you about previous phone calls?
From my personal experience & I dont think paypal keep keep detailed history about the previous calls. Like i said above I was asked for documents every time I called for like 10 times. Everytime I called I had to pretend like its the first time Im calling.
It really depends on the rep but I know the game since I have got my 3 accounts funds released recently.
The Following User Says Thank You to moibrahim For This Useful Post:
I was asked for ID and utility bill in order to withdraw funds. they then said passport scan could not be accepted. now they want a birth certificate.
Do paypal check stealth passport or driving license ID on some database to see if real or not?
My docs are okay when lifting limits on paypal.
In similar situation, drivers license and passport rejected. Have not rang them again in fear they might ask for something else! How you get on, any updates on situation??
What to do after 180 day hold 
